New know-how being examined by the Lengthy Island Rail Street goals to provide riders with disabilities additional help when boarding a practice.
The LIRR’s Glen Head station is the primary to host the brand new “Help Point” kiosk function, which assists riders with special wants in getting the eye of railroad personnel on an arriving practice.
The kiosk includes a button marked “boarding assistance” that, when pressed, prompts a flashing yellow beacon that notifies practice crew members who may help the client, together with by establishing a bridge plate to help get wheelchair customers onto a practice.
The kiosk additionally has buttons for patrons to inform authorities of an emergency, or to communicate immediately with LIRR personnel for info.
LIRR president Phillip Eng, speaking about this system at a Might MTA Board assembly, stated it stemmed from suggestions from clients with particular needs, including those who stated that they had specific problem getting crew members’ attention during nighttime hours.
“This can give them extra confidence that they will be observed,” Eng stated. “It’s a method of displaying that we’re listening to clients.”
