Kiosk Manufacturer Association About Us
The Kiosk Manufacturer Association or KMA is a global organization focused on best-in-class self-service technology for all customers and employees. The Kiosk Manufacturer Association focuses on ADA, Accessibility, and EMV in the legislative arena. Over 30 sponsors representing the largest kiosk providers comprise the KMA. We are funded by those companies for the benefit of developers, resources, and client companies interested in self-service, kiosks, digital signage, thin client, internet terminals, and POS self-order systems. Management is based in Denver, CO, US. Visit our news site at https://kioskindustry.org
Articles of Organization
Here are the current articles of organization as of Feb 2022
ADA 211111 Accessibility Committee Articles of Association-compressed
Industry Participation
Organizations we are members of and/or participate and work with.
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National Retail Federation
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National Restaurant Association
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Restaurant Technology Network
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PCI SSC Security Council Participating Org
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IAAP Accessibility Association
- National Federation of the Blind member
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U.S. Access Board
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Chamber of Commerce Westminster, CO
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United For Patent Reform
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National Restaurant Association Silver Exhibitor
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National Retail Federation Big Show Exhibitor
Kiosk Regulatory Advocacy
Our initial mission is to:
Clarify the many existing published standards, both U.S. and International as they pertain to self-service. We also help provide an achievable self-service framework for new accessibility options including unlegislated standards such as Voice Command.
ADA and Accessibility Direct Partner

The U.S. Access Board is a federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards for the built environment, transportation, communication, medical diagnostic equipment, and information technology.
Accessibility and ADA Committee
- Olea Kiosks
- KioWare
- Pyramid Computer
- Kiosk Group
- Storm Interface
- Vispero – technology provider for the visually impaired
- Peerless AV
- Mimo Monitors
- KIOSK Information Systems – Clients include AT&T and Verizon
- DynaTouch
- Tech For All Consulting – Universal design experts. Clients include Verizon, United Airlines, Southwest Airlines, Staples and American Foundation for the Blind
- Dolphin Computer Access — Making self-service kiosks accessible to people with visual impairments
Accessibility and ADA Chairpersons
Peter W Jarvis
Senior Executive Vice President at Storm Interface
Chairperson — LinkedIn Profile
As one of the founding directors and shareholders, Peter joined Storm Interface in 1986. He was and remains a key member of the team responsible for the development of highly responsive human interface devices for use in demanding or hostile environments. Working closely with the Trace Research and Engineering Center at the University of Madison Wisconsin, Peter instigated the adaptation of Storm’s proprietary technology to create a range of highly tactile and audible system navigation devices. Those devices have set the benchmark for assistive technology products and are accredited by the RNIB under their ‘Tried and Tested’ program. Peter is an advocate for practical and viable solutions to deliver improvements in accessibility. He works with the world’s leading system manufacturers, retailers, QSRs, health care providers, hospitality companies, airlines, and government agencies to raise awareness of the needs and rights of those with disabilities. To facilitate improved access to information and services Peter continues to campaign for clear, concise, and consistent guidance for system designers, manufacturers, and deployers. From 2018 to 2020 Peter served as co-chair of the KMA Accessibility Committee. In 2021 Peter accepted an appointment as chairperson for that committee.
Nicky Shaw
US Operations Manager at Storm Interface.
Co-Chairperson – LinkedIn Profile
As US Operations Manager for Storm Interface, Nicky is responsible for the development of Storm’s US customer base. She has special responsibilities to inform and support system specifiers and designers working to achieve more accessible kiosk deployments. Her initiatives within the kiosk design community have successfully engendered a belief and determination that accessibility can be achieved without compromise or detriment to the kiosk design ethos or concept. Nicky has been a passionate and long term campaigner for improved accessibility to Information and Communication systems deployed in public spaces. Her recent initiatives have included provisions to ensure that those responsible for specifying and deploying self-service technology are made fully aware of their legal responsibilities at the time of purchase. This initiative includes provision of education and information to kiosk manufacturers during the contractual RFI and RFQ process. Nicky understands the importance of accessibility and the struggles faced by the self-service industry in trying to achieve compliance. She is looking forward to working on the KMA Accessibility Committee to help facilitate an understanding of the state & federal regulations.
Jim Kruper
President of KioWare
Vice-Chairman – LinkedIn Profile
KioWare is kiosk system software for Windows, Android, and Chrome OS. KioWare creates a secure and accessible kiosk environment. We strongly believe that our success in the marketplace is due to our high commitment to customer service, which means many things to us. We pride ourselves on listening to our customers and turning their product requests into new features. Our efforts will always focus on improving the product and providing excellent customer care.
Past Chairpersons
Founding Chairperson and Past Co-Chair – Laura Miller – Laura is the corporate business development manager for Vispero, the world’s leading assistive technology provider for the visually impaired. Laura is a kiosk industry expert, working to make kiosk deployments accessible for all. Thank you Laura!
Past Co-Chair — Randy Amundson – Technology Manager for FMA. Randy’s detailed knowledge of current regulations provided a unique overview and perspective for the KMA. Randy continues to participate in our free-to-join Working Group as well as the KMA ADA slack group (24 participants and also no cost to join).
History
A little historical look back to 2018 and our first meeting with the U.S> Access Board. Photograph from 2018 prior meeting in Washington, D.C..

2018 Meeting in Washington, D.C. — Laura Miller of KioWare/Vispero (inaugural and past Chairperson) and Randy Amundson of Frank Mayer and Associates, Inc. (past Chairperson) with David Capozzi of U.S. Access Board
Participants for the initial Current and Proposed Accessibility Guide include (in no particular order):
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- The United States Access Board
- Storm Interface
- Olea Kiosks, Inc.
- Frank Mayer and Associates, Inc.
- KioWare
- Vispero
- KIOSK Information Systems [KIOSK]
- DynaTouch
- Tech For All Consulting
- MimoMonitors
- Pyramid Computers
- PROVISIO (Sitekiosk)
- The Paciello Group
- NCR Dundee (Phil)
- University of Maryland (Bern and Gregg)
- RNIB
- Tommy Hilfiger
- New York Mets
- VMware (Sheri Byrne-Haber)
- YUM Foods
- Lilitab (iPad)
- National Retail Federation
- National Restaurant Association
- Restaurant Technology Network
- IAAP Accessibility Association
- United For Patent Reform
- National Federation of the Blind
- RNIB
PCI Standards
PCI EMV Committee
Initially, we will publish EMV/PCI update for Self-Service to begin cataloging current status and trends and solutions.
Archives and Orphans