Kiosk Manufacturer Association KMA

Kiosk Manufacturer Association

Welcome to KMA. We are a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). The kiosk industry association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

What we do –  we are people who make up the self-service industry who are interested in establishing and following common guidelines we all agree on for accessibility. We look to the U.S. Access Board  and also the European standards group for our baseline.

Where we come from – the Kiosk Industry Group helped establish the Kiosk Association and KI acts as professional news and marketing for the kiosk and self-service industry. KI is funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

Our association news website, KioskIndustry.org, provides news and features on the self-service kiosk world be it McDonalds kiosks, Global Entry or the latest in interactive digital signage.

We have two classes of supporters
1. Advocate — companies willing to provide their thoughts on Accessibility as part of our new Retail Advisory Board. There is no cost. Companies can be asked for their perspective on accessibility. All Advocates choosing to participate in 2019 also receive “Charter Advocate” status.
2. Sponsor — Manufacturers to help KMA develop a stronger self-service industry.

Some background on KMA/KIG

• Issue premium press releases (Newswire) promoting sponsors and projects.
• Collect leads, mailing lists, industry research and source local, state and Federal RFIs & RFPs.
• Track regulatory issues related to our industry (ADA, EMV, International).
• Advertising budget on Google ($1000/mo)
• GoDaddy ranks us as the top site for kiosks.
• Traffic example — in January 2019 we handled almost 8,000 visitors (all human)
• Hosted on top tier Rackspace
• National Retail Federation member and exhibitor at NRF New York
• Employees consist of one manager who is unpaid (except for occasional golf or cigar purchase)

The Association participates in virtually all markets be it Retail, Financial, Healthcare, Government, Transportation, Smart Cities, telemedicine, local, state and federal opportunities. We average 20 authentic RFPs a month.

Our sponsors & members include kiosk manufacturers, software providers, service providers, printer manufacturers, PC manufacturers, display and touchscreen manufacturers to name some. Over 350 companies are listed.

We can assist as needed in dozens of ways including market research and trends, regulatory guidelines as published by the government and technology solutions such as AI, voice command, biometrics.

Most importantly, our sponsors and members support and fund an industry-led association which promotes the industry on an objective basis. The site is basically run and operated for and by the industry. Sponsors receive copy of
yearly tax documents and approve all spending.

We are happy to have a call, provide more in-depth details and/or answer any questions.

Craig Keefner
[email protected]
[email protected]
720.324.1837 m (text or call)

Kiosk Manufacturer Association About

The Kiosk Manufacturer Association or KMA is a global organization focused on best-in-class self-service technology for all customers and employees. The Kiosk Manufacturer Association focuses on ADA, Accessibility and EMV in the legislative arena. Over 30 sponsors representing largest kiosk providers comprise the KMA. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, digital signage, thin client, internet terminals and POS self-order systems. We are based in Denver, CO, US. Visit us at https://kma.global or https://kioskindustry.org

The kioskindustry website promotes the general industry via news and information and we have been doing this since 1995. We work with multiple organizations and are a dues-paying member of the National Retail Federation.  We currently exhibit and participate at the NRF Big Show in New York Javits Center every year and the NRA tradeshow in Chicago. We are based in Denver, CO, US.

Kiosk Regulatory Advocacy

Members of KMA have a strong interest in standards like ADA, EMV, HIPAA, UL, and many more.  We have an ADA committee with an ADA Working Group and we work towards being a standards-based association. We meet and communicate with the U.S. Access Board in Washington annually and review all types of the newest accessibility devices.

Our initial mission is to:

Clarify the many existing published standards, both U.S. and International as they pertain to self-service. We also help provide a self-service framework for new accessibility options such as Voice Command.

ADA and Accessibility

Our Accessibility and ADA working group has five components/audiences.

• 1. Our +30 main sponsors who provide hardware, software and services to the self-service market. Includes kiosk manufacturers, software and application companies and more.
  2. Accessibility and ADA Committee – 12 members
  3. Members and market participant listing – 400 members
  4. On the Deployer side we have over 40 participants. Companies such as Tommy Hilfiger, YUM Foods, Apple, Whole Foods and the New York Mets paticipate and provide a sounding board for us to get perspective on accessibility. If you are deployer and are available to participate contact Craig Keefner, Manager of KMA.
  5. We also post our Accessibility and ADA related information to multiple professional LinkedIn Groups such as Healthcare, Retail, Financial, Transportation, Fast Food, Telehealth and more with total audience of over 1.5 million.

Accessibility and ADA Committee:

• Olea Kiosks
• KioWare
• Kiosk Group
• Storm Interface
• Frank Mayer & Associates
• Vispero – technology provider for the visually impaired
• Peerless AV
• Mimo Monitors
• KIOSK Information Systems – Clients include AT&T and Verizon
• TurnKey Kiosks
• DynaTouch
• AudioEye – ADA Title III experts. Clients include the Social Security Administration, ADP, FCC and Seattle Public Schools
• Tech For All Consulting – Universal design experts. Clients include Verizon, United Airlines, Southwest Airlines, Staples and American Foundation for the Blind

Accessibility and ADA Chairpersons

Randy Amundson of Frank Mayer and Associates, Inc. and Peter Jarvis of Storm Interface serve as our current Chairpersons.

Photograph from 2018 prior meeting in Washington, D.C..

Accessibility and ADA Information Participants

The KMA works with all forms of companies, associations, city, state and federal agencies when it considers ADA and accessibility.  We may get direct input, review or we may solicit their point of view and input.

Participants include (in no particular order):

• • United States Access Board
  • Storm Interface
  • Olea Kiosks, Inc.
  • Frank Mayer and Associates, Inc.
  • KIOSK Information Systems [KIOSK]
  • Pyramid Computers
  • KioWare
  • DynaTouch
  • Tech For All Consulting
  • Vispero
  • MimoMonitors
  • PROVISIO (Sitekiosk)
  • The Paciello Group
  • NCR Dundee (Phil)
  • University of Maryland (Bern)
  • RNIB
  • Tommy Hilfiger
  • New York Mets
  • VMware (Sheri Byrne-Haber)
  • YUM Foods

EMV Credit Card Regulations

The KMA is putting together committee to produce a Code of Practice regarding EMV in Self-Service. This includes attended, unattended and “semi-attended”.

EMV Committee

• • UCP Unattended Payments
  • DCAP Systems
  • Ingenico
  • Self Service Networks
  • Olea Kiosks

EMV Participants

If you wish to participate in some capacity with our EMV Initiative please contact one of our sponsors on the EMV Committee or send an email to [email protected]

Contact Kiosk Manufacturer Association

Members Include