The Global Association for Self-Service Technology
Advancing self-service technology through standards, accessibility, education, and industry collaboration.
Advancing self-service technology through standards, accessibility, education, and industry collaboration.
500+ Industry Members | 30+ Years of Industry Coverage | 50+ Countries Reached
[ Become a Member ] [ Download ADA / EAA Checklists ] [ Access 2026 Market Data ]
Standards and Compliance
- How to be EAA Compliant – A practical guide to meeting the requirements of the European Accessibility Act (EAA) for self-service kiosks and digital interfaces.
- KMA Kiosk ADA Checklist Draft_2024 – A comprehensive checklist covering key ADA accessibility requirements and best practices for kiosk deployment.
- The Must Have WCAG 2.2 AA Checklist by KMA – An easy-to-follow reference for implementing WCAG 2.2 Level AA accessibility standards in digital self-service applications.
- Interactive Digital ADA E-Book with Checklist – A free educational resource explaining ADA requirements for interactive displays, kiosks, and digital signage, complete with implementation checklists.
Market Intelligence and Reports
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- Tiger Report – is the industry’s most comprehensive research covering kiosks, digital signage, AI, payments, retail automation, and unattended technology.
- 2025 Self-Service Technology Market Full Stack report.
- 2026 Buyer’s Guide
Recognized & Trusted Worldwide
Serving enterprise deployment leaders across retail, QSR, transportation, healthcare, and financial services.
Industry Leaders: Intel • LG • KIOSK Information Systems • 22Miles • Crane CPI • Olea Kiosks • Pyramid Computer • Ingenico • Vispero
Standards & Regulatory Bodies: US Access Board • Social Security Administration • ANSI • ETSI
Global Initiatives & Professional Training
We welcome participation in next set of objectives
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Global Regulatory & Accessibility Frameworks: Developing standardized guidelines across the US, Europe, Asia, and India.
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2026 KMA Professional Certification: Upcoming training tracks bridge technical execution and real-world compliance:
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The 5-Layer Retail Automation Stack
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Regulatory & Compliance Mandates (ADA, PCI, UL, EAA)
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Loss Prevention & Computer Vision Integration
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Contact — craigkeefner@pm.me and LinkedIn
KMA serves the global self-service ecosystem including kiosks, digital signage, retail technology, point-of-sale, EV charging, healthcare, transportation, and financial services.
About the Kiosk Manufacturer Association
The Kiosk Manufacturer Association (KMA) is the leading global organization dedicated to self-service kiosks, digital signage, retail automation, accessibility standards, and unattended technology.
Executive Director: Craig Allen Keefner
Covering self-service technology since the mid-1990s, working alongside manufacturers, retailers, government agencies, and accessibility bodies worldwide.
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Email: craigkeefner@pm.me
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Direct Call/Text: 720.324.1837
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Connect: [LinkedIn Profile]
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