Kiosk Manufacturer Association

kiosk manufacturer association logoWelcome to KMA. We are a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). The kiosk industry association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

What we do –  we are people who make up the self-service industry who are interested in establishing and following common guidelines we all agree on for accessibility. We look to the U.S. Access Board  and also the European standards group for our baseline.

Where we come from – the Kiosk Industry Group helped establish the Kiosk Association and KI acts as professional news and marketing for the kiosk and self-service industry. KI is funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application).

Our association news website, KioskIndustry.org, provides news and features on the self-service kiosk world be it McDonalds kiosks, Global Entry or the latest in interactive digital signage.

We have two classes of supporters
1. Advocate — companies willing to provide their thoughts on Accessibility as part of our new Retail Advisory Board. There is no cost. Companies can be asked for their perspective on accessibility. All Advocates choosing to participate in 2019 also receive “Charter Advocate” status.
2. Sponsor — Manufacturers to help KMA develop a stronger self-service industry.

Some background on KMA/KIG

  • Issue premium press releases (Newswire) promoting sponsors and projects.
  • Collect leads, mailing lists, industry research and source local, state and Federal RFIs & RFPs.
  • Track regulatory issues related to our industry (ADA, EMV, International).
  • Advertising budget on Google ($1000/mo)
  • GoDaddy ranks us as the top site for kiosks.
  • Traffic example — in January 2019 we handled almost 8,000 visitors (all human)
  • Hosted on top tier Rackspace
  • National Retail Federation member and exhibitor at NRF New York
  • Employees consist of one manager who is unpaid (except for occasional golf or cigar purchase)

The Association participates in virtually all markets be it Retail, Financial, Healthcare, Government, Transportation, Smart Cities, telemedicine, local, state and federal opportunities. We average 20 authentic RFPs a month.

Our sponsors & members include kiosk manufacturers, software providers, service providers, printer manufacturers, PC manufacturers, display and touchscreen manufacturers to name some. Over 350 companies are listed.

We can assist as needed in dozens of ways including market research and trends, regulatory guidelines as published by the government and technology solutions such as AI, voice command, biometrics.

Most importantly, our sponsors and members support and fund an industry-led association which promotes the industry on an objective basis. The site is basically run and operated for and by the industry. Sponsors receive copy of
yearly tax documents and approve all spending.

We are happy to have a call, provide more in-depth details and/or answer any questions.

Craig Keefner
[email protected]
[email protected]
720.324.1837 m (text or call)

About KMA

About Kiosk Manufacturer Association

kiosk manufacturer association logoKMA is a global, cause-based, not-for-profit organization focused on better self-service options for all types of customers and employees through a self-service machine and information technology (IT). The Kiosk Manufacturer Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks. The Kiosk Industry Group aka the Kiosk Association acts as professional news and marketing for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, digital signage, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application). The kioskindustry website promotes the general industry via news and information and we have been doing this since 1995. NRF.com RetailWe work with multiple organizations and we are a dues paying member of the National Retail Federation.  We currently exhibit and participate at the NRF Big Show in New York Javits Center every year. We are based in Denver, CO, US.

Kiosk Regulatory Advocacy

KMA ADA Certification SealMembers of KMA have a strong interest in standards like ADA, EMV, HIPAA, UL, and many more.  We have an ADA committee with an ADA Working Group and we work towards being a standards-based association. We meet and communicate with the U.S. Access Board in Washington annually and review all types of the newest accessibility devices.

Our initial mission is to:

Clarify the many existing published standards, both U.S. and International as they pertain to self-service. We also help provide a self-service framework for new accessibility options such as Voice Command.

Our working advocacy group has five components/audiences.

    1. Our +30 main sponsors who provide hardware, software and services to the self-service market. Includes kiosk manufacturers, software and application companies and more.
    2. Accessibility and ADA Committee – 12 members
    3. Members and market participant listing – 400 members
    4. On the Deployer side we have over 40 participants. Companies such as Tommy Hilfiger, YUM Foods, Apple, Whole Foods and the New York Mets paticipate and provide a sounding board for us to get perspective on accessibility. If you are deployer and are available to participate contact Craig Keefner, Manager of KMA.
    5. We also post our Accessibility and ADA related information to multiple professional LinkedIn Groups such as Healthcare, Retail, Financial, Transportation, Fast Food, Telehealth and more with total audience of over 1.5 million.
The U.S. Access Board is a federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards for the built environment, transportation, communication, medical diagnostic equipment, and information technology.

Accessibility and ADA Committee:

Accessibility and ADA Chairpersons

Laura Miller of Vispero and Randy Amundson of Frank Mayer and Associates, Inc. with David Capozzi of U.S. Access Board

ADA Kiosk Committee Chairpersons

News

Accessibility Self Service – Phil Day of NCR

Accessibility Self Service At Accessibility Scotland 2018, Phil Day of NCR deep dives the accessibility challenges and opportunities building self-service technology at NCR, one of the world’s largest providers of self-service technology. Phil Day video talk from Accessibility Scotland on Vimeo. More Information PPT Transcript Well, thank you very much. I’ll start with the apology. I’m using …

Title III ADA Compliance for Digital Kiosks Attended

Reference Article Good article on Title III and how attended kiosks and unattended kiosks can be affected differently. The article starts however with referring to “spate of suits” but doesn’t identify those suits. At one point vending machines dispensing drinks is referenced.  Those are meant for unattended use however customers can always request assistance. Does …

Contact KMA

Contact Kiosk Manufacturer Association

 

Members Include