Kiosk Accessibility and Kiosk ADA Resources

Here are resources which can assist.

• • Information Technology Industry Council – trade association
  • International Association of Accessibility Professionals
  • Wheeled Mobility Project

— The entire report can be downloaded from that page. Please pay particular attention to Section 3.3.15 Reach. Also, the following sections are related to reach and, to some extent, explain the data: 3.3.6 Knee Clearance Height, minimum; 3.3.7 Toe Clearance Height, minimum; 3.3.8 Knee Clearance Depth, minimum; and 3.3.9 Toe Clearance Depth, minimum. Section 3.3.14 Grip Strength may also be of interest.

• AIM High Act

Reference Resources

• Revised 508 the Final Rule –  January 2018 —  On January 18, 2017, the Access Board published a final rule that jointly updates requirements for information and communication technology covered by Section 508 of the Rehabilitation Act and Section 255 of the Communication Act. The Section 508 Standards apply to electronic and information technology procured by the federal government, including computer hardware and software, websites, multimedia such as video, phone systems, and copiers. The Section 255 Guidelines address access to telecommunications products and services, and apply to manufacturers of telecommunication equipment.The final rule jointly updates and reorganizes the Section 508 standards and Section 255 guidelines in response to market trends and innovations, such as the convergence of technologies. The refresh also harmonizes these requirements with other guidelines and standards both in the U.S. and abroad, including standards issued by the European Commission and with the Web Content Accessibility Guidelines (WCAG), a globally recognized voluntary consensus standard for web content and ICT.On January 22, 2018, the Board corrected the final rule to restore provisions for TTY access that were inadvertently omitted. 
  • 402 Closed Functionality – Link
  • 407 Operable Parts – Links
  • DOT – kiosks and websites – the DOT standard for airport kiosks (see pages 35+36 of the attached PDF)
  • 502 Interoperability with Assistive Technology  – Link
  • 227 Transportation Percentages – Link
  • Part CFR 27.71 – Airports and Shared Use – Link
• ADA 2010
  • 308 Reach Ranges
  • 309 Operable Parts
• EN 301 549 1.1.2 European Standards
• VPAT (Voluntary Assessment per Section 508)

More background information

• ANSI Process
• ANSI-Essential-Requirements-2018
• FINAL DRAFT Whitepaper. The Use of Voice Recognition and Speech Command Technology as an Assistive Interface for ICT in Public Spaces

Other Kiosk ADA Resources

• Tenon.io – Tenon.io can identify 508 and WCAG 2.0 issues in any environment.
• Aira.io – augmented reality assistance for the Blind
• SmyleMouse – computer navigation by head gesture and blinking eyes
• WP Accessibility plugin — we utilize this for improving our web accessibility
• Google Tools — many tools for websites and handhelds and mobiles. Test suites.
• Vispero – accessibility tools and standards