Questions
- facial payment is a big thing these days. Those will be ok right? They are not mentioned.
- What about mounting systems for lowering the POS terminal position to a lower position for wheelchair users.
- These considerations will apply to consumer and corporate EV charging
Answers
- We did not address facial recognition software, but it should be able to work for a person in a seated position. We used a kiosk with a camera for immigration at the airport in Canada. It looked like they tried to provide knee and toe clearance, but unfortunately it was not deep enough so we could not get close enough to the kiosk. Thus we was seated too low and too far away for the camera to work. After several errors eventually the kiosk gave up.
We would recommend facial recognition do more testing with a variety of mobility device users so it is capable of recognizing people seated lower and far away. If the camera require someone to be a certain distance away, knee and toe clearance need to be provided to get a wheelchair user face in the correct position.
2. If the POS terminal is an operable part, it would be required to be below 48 inches at accessible POS. You would not necessarily need a separate device to lower the terminal, it just needs to be operable before 48 inches. So some large screen POS are able to condense the screen and lower it to 48, others have physical navigation buttons within reach etc. However, if the terminal is above 48, then there needs to be some way to get it below 48.
3. Yes, these recommendations are also for consumer and corporate fleet customers which are both subject to the ADA, but would not include a company that installs their own EV chargers for use only by their employees. EV charging needs to undergo federal rulemaking to become a requirement under the ADA, and it is on the regulatory agenda.