If I provide assistance via a person in my store isn’t that good enough?

A: Short answer is Generally Not. Longer answer – Having the kiosks staffed is taking the “self” out of “self-service”.  But if the kiosk are staffed, or at least sufficiently staffed so that everyone has good opportunity to get help, a business is probably at low risk with such an approach.  Assuming that only people with disabilities need… Read More »