Short Answer — Yes Long Answer — Technically all of the regulations mandated today apply to any form of unattended self-service. In the case of some there may not be a touchscreen per se but interaction with the terminal whether via mobile or transponder still shares those regulations. Accessing a large smart city interactive screen with a mobile… Read More »
Does a Kiosk need Braille? Short answer is Yes. Typically a label or sticker near the main input device. Long answer –– Yes again but you really need to look at the use case. Telling someone a hamburger is $2.00 is different than completing a multi-form application. The Kiosk Association recommends a short succinct Braille instruction label in… Read More »
Should I Include Braille? Yes, short braille instructions (for initiating the speech mode) are needed. Most modern ATMs do a good job with this, so look for that braille the next time you use one. That said, a PIN pad (as a stand-alone device) probably does not physically have space for even a sentence of braille. In that… Read More »
Short Answer – No, it is not applied to kiosks. Long answer – WCAG applicability to hardware is problematic. It may be that EN 301 549 has WCAG applicability for kiosks. The U.S. Access Board apply WCAG to non-web documents and non-web software, but only when the software is running on platforms that are not “closed”. Kiosks, of… Read More »
Short Answer – Correct. Long answer – ADA does not have requirements for web content or other IT, except for ATMs and fare vending machines. That said, the courts have pretty consistently ruled that web sites are covered under ADA as part of the general requirements for non-discrimination and “effective communication”. Since ADA does not have specific metrics… Read More »
