We will be adding to this on ongoing basis but being able to identify and compare self-service devices used in a healthcare application is important. If antibody tests were being dispensed, we’d want to know those test kits were accurate. Same for touchscreen cleaners.
Matrix Comparison
Click for full size
Comparing Temperature Sensor Devices
Industrial infrared temperature sensors are inexpensive and used everywhere in home and industrial. Your microwave for example. They read surface temperature if aimed properly and clean and calibrated (all sensors require cleaning and calibration)
The Heimann sensor is the first we encountered. The HPTA32x32 (64 pixel) “thermopile array”.
They have been adapted for reading temperatures of foreheads basically and are at the low end of the accuracy scale.
None of these are FDA approved or submitted.
Thermal Imaging Cameras
These are a whole magnitude higher weight-class. Several of them are specifically designed for supplemental elevated body temperature. They do this by zooming and focusing on specific areas of the face like tearducts. IR Arrays have limited spatial resolution and must average many regions and samples in order to provide a general value.
FLIR is the manufacturer most used. They have several which certified by FDA and others submitted.
Another option is ICI though there are some questions on FDA 510 (we cannot locate them) as well as some components used.
As government and corporate America develop post-COVID-19 action plans for responsibly reopening the country, some businesses are scrambling to keep up with the demand for thermal cameras, which many believe can help identify novel coronavirus cases via elevated temperature detection.
We see many RFPs from governmental agencies for temperature and thermal sensing devices. Federal such FEMA and the Veterans Administration among them.
There are also several pitfalls and challenges with this technology when it comes to detecting somebody with an elevated body temperature. Things that can affect the accuracy of the measurement are:
Makeup
Physiological Stress
Sweating
Insufficient Camera Resolution
Measuring the wrong location on the face
Not using a reference black body for calibration
Using the wrong camera
Subject motion
Some quick observations:
The fact that the key measurement is temperature would seem to imply that the manufacturer has a superior device or at least a documented device. Does your supplier describe the sensor for you, or do they provide specifications?
Some solutions utilizing non-FDA-approved devices in the cause of health condition check have been withdrawn due to potential liability issues the device manufacturer might be subjected to.
Does the camera support a black body calibration?
Cameras have a NETD factor which is basically the noise floor it will factor and then read the signal. Almost like squelch discrimminators in RF radios. Being able to filter noise out from the measurement is crucial. What is the factor and spec?
ADA and height can be a factor — Some solutions provide AI which automatically detects the face and focuses. Others will not.
Reflected light impacts the measurement. In junior high I entered the Science Fair and for my project I demonstrated Albedo. A black man or a hispanic or a white person can all measure differently.
Are you reading body temperature or facial temperature.
In conclusion, the most important questions to ask a potential supplier are:
What is the spatial resolution?
How long has your solution/camera been on the market?
Has your solution been used successfully during the SARS outbreak?
What is the ideal distance to subject during screening?
Does your camera have a 510k approval?
Too often we see these days a rush to market by vendors all over the world all touting their thermal imagers without specifications.
It is worth noting that the FDA issued wide guidance when antibody test kits were being offered. Rather than test them they went the open market test route which resulted in many thousands of people being misdiagnosed and localities and countries (UK e.g.) spending millions of dollars and getting the wrong results.
Additional questions relating to FDA should be asked:
Y or N – do you have test results of alternative performance criteria currently allowed by FDA
Y or N – is there prominent labeling that this device cannot be used as sole measurement?
Y or N – is there a clear indicator that the device is NOT approved by FDA?
Y or N – is there a clear description of the main device along with its specifications and calibration procedures?
This is the letter from the FDA in April 2020 that companies might try and use.
FDA recommends that the device:
1) Is tested and labeled consistent with the following standard: IEC 80601-2-59:2017: Medical electrical equipment – Part 2-59: Particular requirements for the basic safety and essential performance of screening thermographs for human febrile temperature screening; OR
2) Is tested using alternative performance specifications that provide similar results to IEC 80601-2-59:2017. This could include:
a) The laboratory temperature accuracy of a screening telethermographic system, including the measurement uncertainty, is less than or equal to ±0.5°C (±0.9°F) over the temperature range of at least 34-39°C (93.2-102.2°F);
b) The system includes an accurate blackbody temperature reference source; 10
c) Both stability and drift are less than 0.2°C (0.36°F) within a timeframe specified by the manufacturer; and
d) The device risk assessment addresses all potential safety issues, including: i) Electrical safety; ii) Electromagnetic compatibility; iii) Mechanical safety; iv) Excessive temperatures and other hazards; v) Accuracy of controls, instruments, and information display; vi) Considerations for software associated with Programmable Electrical Medical Systems including network connections;11 and vii)Usability.
In addition, FDA recommends that the devices described above use labeling that helps users better understand the device, such as:
1) The labeling includes a prominent notice that the measurement should not be solely or primarily relied upon to diagnose or exclude a diagnosis of COVID-19, or any other disease;
2) The labeling includes a clear statement that: a) Elevated body temperature in the context of use should be confirmed with secondary evaluation methods (e.g., an NCIT or clinical grade contact thermometer);12
10 This is usually a blackbody (idealized physical body that absorbs all incident electromagnetic radiation) with known temperature and emissivity that can be used for thermal drift compensation.
11 For more information on this recommendation, see Clause 201.14 of IEC 80601-2-59: 2017. 12 This labeling recommendation is consistent with IEC 80601-2-59: 2017. Contains Nonbinding Recommendations 6 b) Public health officials, through their experience with the device in the particular environment of use, should determine the significance of any fever or elevated temperature based on the skin telethermographic temperature measurement; c) The technology should be used to measure only one subject’s temperature at a time; and d) Visible thermal patterns are only intended for locating the points from which to extract the thermal measurement.
3) The labeling includes a clear description of:
a) Device performance specifications and the methodology and frequency of any calibration needed to maintain the labeled specifications;12
b) How to use the thermal image to make a temperature measurement to within the stated device accuracy;
c) A description and purpose of the blackbody reference source (used for thermal drift compensation) and its importance in obtaining an accurate temperature assessment;
d) The reference body site used for temperature estimation, including any calibration or correction needed to estimate the temperature at that location, and the accuracy of the measurement at the reference site (e.g., oral, tympanic membrane);
e) How different environmental and system setup factors can affect the measurement, including the body site chosen for measurement, the condition of the screening site (e.g., screening background, ambient temperature and humidity, airflow);13
f) Different factors to consider in the design of the facility protocol (e.g., installation, viewing angle, blackbody temperature reference source); 14
g) The installation procedures and qualification testing that should be performed during installation or when imaging equipment is being relocated;15 and
h) The appropriate imaging distance based on the spatial resolution and performance of the camera. 16
4) The labeling references and is consistent with the guidelines in ISO/TR 13154: 2017: Medical electrical equipment — Deployment, implementation and operational guidelines for identifying febrile humans using a screening thermograph; and
5) The labeling highlights the differences in design, indications, or functions, as applicable, compared to the unmodified, FDA-cleared version of the product or includes a clear identification that the device is not FDA-cleared or approved. For the current edition of the FDA-recognized standard(s) referenced in this document, see the FDA Recognized Consensus Standards Database. 17
For more information regarding use of consensus standards in regulatory submissions, refer to FDA guidance titled “Appropriate Use of Voluntary Consensus Standards in Premarket Submissions for Medical Devices.”1
If you would like to understand more about the models and options that are available KMA is happy to provide information on any and all advertised solutions. As always we recommend beginning with members of the KMA who understand and observe standard regulations such ADA, FDA, EMV, PCI, HIPAA and UL.
Kiosk accessibility is largely guided by the Americans with Disabilities Act (ADA). The ADA sets forth hardware requirements and a few technical requirements for kiosks to follow in order to be considered accessible. The ADA specifically offers guidance for ATMs and Fare Machines but was written and updated largely before self-service devices gained prominence. The main purpose of the ADA is to protect people with disabilities from being discriminated against and kiosk accessibility is broadly covered as it relates to functional design for disabled users.
The ADA does not provide any specific guidance on how to create an accessible kiosk apart from hardware. This means that the component and application specifics for building an accessible kiosk are currently not called out in the ADA but accessibility for disabled users is required by the ADA, regardless. To find out what constitutes an accessible kiosk, it is important to look to other regulations and guidelines, as they continue to be developed, improved, and referenced in litigation.
Specifics are outlined for Automated Teller Machines (ATMs) in Section 707 of the 2010 ADA Standards. Technical requirements included a call for speech output, privacy, tactilely discernible input controls, display screens, and Braille instructions.
Additional relevant regulations include Section 508, WCAG 2.1, the Air Carrier Access Act, and 255 Telecommunications. Section 508 applies to kiosks deployed or funded by the federal government. From that, WCAG 2.1 can be used for accessible design purposes, though it is not specifically called for by the ADA. The spirit of the ADA calls for accessible design, and WCAG 2.1 delivers. The ACAA applies within transportation, specifically to air carriers, and 255 Telecommunication calls out audio requirements for blind and low vision users.
Section 508 are the Access Board’s Standards for electronic and information technology. Section 402 addresses closed functionality for ICT. Kiosks are an example of ICT with closed functionality, as a person with a disability is unable to add a keyboard, screen reader technology, or other assistive technology unless it is already provided on the kiosk. For security purposes, a kiosk prohibits someone from installing such as a screen reader.
“The existing 508 Standards require Federal agencies to ensure that persons with disabilities — namely, Federal employees with disabilities and members of the public with disabilities — have comparable access to, and use of, electronic and information technology (regardless of the type of medium) absent a showing of undue burden. 36 CFR Part 1194. . . Generally speaking, the existing 508 Standards take a product-based regulatory approach in that technical requirements for electronic and information technology are grouped by product type: software applications and operating systems; Web-based intranet and Internet information and applications; telecommunications products; self-contained, closed products; and desktop and portable computers.”
Additional clarification from the Section 508 Final Rule addresses WCAG 2.0 directly, and presumably will include the recently released WCAG 2.1 update when reviewed in future. WCAG provides A, AA, and AAA standards. These three levels are minimal (A), better (AA), and extensive (AAA) in the level of accessibility that is obtained through their respective requirements. According to the final rule, user interfaces and applications should meet WCAG 2.1 AA standards.
For a complete list of these standards, visit W3.org.
As noted in the Introduction, WCAG 2.0 assumes the presence of a “user agent” such as a browser, media player, or assistive technology as a means to access web content. Furthermore, many of the success criteria in WCAG 2.0 assume web content will be accessed by ICT that has assistive technologies connected to it, where the assistive technologies present the web content to the people with disabilities in accessible form. ICT products with “closed functionality” do not allow the use of some assistive technologies for all of their functions. In many cases such ICT products also lack a “user agent” or their equivalent. As a result, ICT following these success criteria by themselves will not make information accessible on ICT with closed functionality. Something else needs to be provided or be required in order to make the information addressed in these success criteria accessible. It is outside the task force work statement to say what the additional measures are, but this Note points out which success criteria depend on assistive technologies—and therefore would not work by themselves in products with closed functionality.
Because closed functionality, by definition, does not allow a user to attach assistive technology, WCAG success criteria that assume the presence of assistive technology will not facilitate accessibility as WCAG 2.0 intends. Where assistive technologies cannot be used, other output and input solutions are needed to achieve the intent of these success criteria.
Examples of products with closed functionality include:
an ebook or ebook reader program that allows assistive technologies to access all of the user interface controls of the ebook program (open functionality) but does not allow the assistive technologies to access the actual content of book (closed functionality).
an operating system that requires the user to provide log in credentials before it allows any assistive technologies to be loaded. The log-in portion would be closed functionality.
a travel kiosk that provides an audio interface for blind and vision-impaired users as a built-in alternative to the visual interface and tactile keys as an alternative to touch screen operation for both blind users and those who can’t operate a touch screen.
WCAG calls out specific success criteria that may be difficult or problematic when deployed in a kiosk or or similar solutions with closed functionality. Appendix A: Success Criteria Problematic for Closed Functionality provides a list of these areas and the need for the use of assistive technologies to provide accessibility. In short, many of the criteria can be leveraged to make a kiosk accessible to a screen reader, but a screen reader must be provided on the kiosk, as it can not be “added” by a user agent ad hoc.
Appendix A is included in full below:
Appendix A. Success Criteria Problematic for Closed Functionality
The following success criteria will be problematic for developers of closed functionality. They either discuss making information available in text (which can be read by assistive technologies) or making it “programmatically determinable” (rendered by a user agent and readable by assistive technologies) or discuss doing something else to make content compatible with assistive technologies. Alternate accessibility provisions that would be needed to address the purpose of these success criteria for the closed functionality aspects of products:
1.2.3 Audio description or Media Alternative—one of the options available to authors for success criterion 1.2.3 is that of providing a media alternative that is text—which necessarily relies on a connected assistive technology to be presented;
1.4.4 Resize Text—because the text rendering support in a closed environment may be more limited than the support found in user agents for the Web, meeting Success Criterion 1.4.4 in a closed environment may place a much heavier burden on the content author;
1.4.5 Images of Text—because there is no need to impose a requirement on all closed functionality that text displayed on the screen actually be represented internally as text (as defined by WCAG 2.0), given that there is no interoperability with assistive technology;
2.1.1 Keyboard—requires operation via a keyboard interface which allows alternative input devices;
2.4.2 Page Titled—where software is an integral part of hardware that provides a single function, such as a calculator or IP telephone, there is no need for a title;
3.3.1 Error Identification—while it’s important for errors that can be detected to be described to the user, for closed functionality, the error description doesn’t have to be provided in text, as defined in WCAG 2.0;
4.1.1 Parsing—the Intent of 4.1.1 is to provide consistency so that different user agents or assistive technologies will yield the same result;
Note 1: Some of the above success criteria would apply to systems with closed functionality if they are partially closed or if they allow for the connection of some types of devices. For instance, Success Criterion 2.1.1 Keyboard would apply to systems which have closed functionality to screen readers but which have a physical keyboard or a connector for standard keyboards.
Note 2: While these guidelines are not suitable for closed functionality as written, they will inform and aid development of built-in accessible alternatives needed with closed functionality.
Kiosk & Closed Functionality Assistive Technology
WCAG provides clear tools and guidance for developers to incorporate when building an accessible kiosk. Good design will allow the kiosk app to be navigated by a screen reader. In a closed system, assistive technologies like JAWS and ZoomText should be included as a part of the kiosk solution and should be easily activated by a kiosk user in order to be accessible. Navigation devices such as a Storm AudioNav pads or QWERTY keyboards should be included in order to allow for navigation (since a touch screen is not an easily accessible solution). Audio jacks should be provided in order to allow screen reader initiation and user privacy (rather than speakers which would broadcast user data. These assistive technologies should be standard in solutions (such as kiosks) with closed functionality, as they are necessary to providing an accessible solution for end users.
Editors Note: KMA would note that while there are no specific WCAG requirements in the current regulations, several WCAG characteristics are implied in some of the regulations. KMA recommends in our proposed “going forward” recommended Code of Practice that WCAG be noted specifically and used as a framework for going forward.
By now we have all seen and read countless articles on how best to protect ourselves and others from bacterial infection. Before we begin we want to list some recommended resources right off the bat that can help educate your point of view on antibacterial, antimicrobial and of course, the coronavirus.
Another option — wipe down with bleach wipes and after several passes of that wipe down with Easy Screen.
Bleach – figure 1/3 cup bleach per gallon of water for mix ratio
Avoid highly concentrated solutions of alcohol based.
If you want to “double-clean” then consider getting handheld UVC product like the Blade below for localized and safe UVC cleaning (after surfaces have been wiped down). Oily fingers are one of the complicating factors to consider.
Recommended Resources
Some recommended sources of internet resources include:
Negative Post on Cash and Why To Use Digital – We could argue that using cash is less involved equation. Also the WHO is not taking into consideration the scarcity of contactless credit cards here in the U.S. We would really like to see VISA and Mastercard modernize the US EMV equation but change is difficult ironically enough.
AntiMicrobial Films — Tip:Olea Kiosks and others offers anti-microbial films that can be adhered to the LCD screens and is even field retrofittable. The best part is the material can also be wiped down with very aggressive cleaning materials daily for years on end and will not fade or show wear. If you need cleaning materials Olea Kiosks can provide and recommend effective cleaner wipes by the leaders in medical cleaning technology.
PDI has been monitoring the COVID-19 epidemic (SARS-CoV-2 virus), previously identified as 2019 Novel Coronavirus (2019-nCoV), to provide you the most current information to help manage this outbreak. The CDC has recently issued additional recommendations for surface disinfection, including recommendations for the use of an EPA-approved disinfectant with emerging viral pathogens claims. This letter supersedes previous letter issued on January 30, 2020.
Super Sani-Cloth ® Wipes, Sani-Cloth ® AF3 Wipes, and Sani-Cloth ® Bleach Wipes meet the criteria for the EPA emerging viral pathogens claim. PDI has submitted the addition of the required language for this claim on these master labels to the EPA and is awaiting expedited approval. Recently launched products, including Sani-Cloth ® Prime Wipes, Sani-Prime ® Spray, Sani-24 ® Spray, and Sani-HyPerCideTM Spray already have the EPA emerging viral pathogens claim on their master labels.
Recommended Wipe
Super Sani-Cloth is what we would recommend. It is the most equipment friendly wipe that is on the list.
The SARS-CoV-2 virus still has not been made readily available by the CDC for testing. The CDC states: “If there are no available EPA-registered products that have an approved emerging viral pathogens claim for COVID-19, products with label claims against human coronaviruses should be used according to label instructions.” The following PDI products have label claims against human coronaviruses:
Click for full size
Handheld cleaning would include after-hours with handheld UV device (example here is Blade). $500
Don’t Believe It
Bad Data Tabloids
A year or so ago an article on “dirty” McDonalds touchscreens came out in London tabloid and while proved inaccurate there are those that have used it to create a certain fear factor. The intent of the article was essentially “clickbait” for sensational traffic.
We have articles here on the site from legitimate sources which disproved and countered. Companies will also use this article as “fear factor” for buying their products. If this article is their primary credential then that tells you something.
While some fantastical things like your Marketing people making decisions at midnight in the company parking lot via chicken bones and marbles can be considered possibly true, we like to think they utilize factual analytic data.
Employees
Training employees to clean their hands and then to clean the public surfaces on regular basis is best practice
Do employees get paid sick time or do they have to come into work and potentially infect people?
You’ve opted not to use the cleaned kiosk and go to the counter. How close is that McDonalds person to you talking to you and how many people have been talking in that zone? Drive Thru’s get a lot busier.
Because phones get so dirty, they’re as important to keep clean as your hands. But you can’t lather, rinse, repeat your phone with soap and water — so that’s where alternative cleaning methods come into play, such as UV lights that disinfect your device.
A new study conducted by PhoneSoap, a company that sells UV sanitizing devices for your phones, has found that the surface of the average device is 18 times dirtier than a public restroom. In an interview with Mashable, co-founder Dan Barnes says PhoneSoap calls phones “the third hand you never wash.”
Difference between Antimicrobial Kiosk and AntiBacterial Kiosk
Antimicrobial and antibacterial solutions for touchscreens and kiosks have been around a long time and there has been improvements over the years. Important in the self-service terminal that the treatment does not affect the touchscreen
The primary difference between antibacterial and antimicrobial substances is the types of microorganisms they act upon. While antibacterial products prevent the development of bacteria, antimicrobial agents such as alcohol-based hand sanitizers prevent the spread of bacteria, fungi, and some viruses. This is a much broader scope of protection than the protection found in antibacterial products.
Cleansing wipes are one type of product that is available as both an antibacterial product and an antimicrobial product. Antibacterial hand wipes kill bacteria, while antimicrobial wipes kill bacteria plus other microorganisms that can cause human illness. Both antibacterial and antimicrobial wipes can be a component of effective hand hygiene.
• Features the power of 70% isopropyl alcohol (IPA)
• Fast-drying, No residue, Anti-fogging, Anti-streaking
• Rapidly cleans dirt, grime, fingerprints, and smudges
• Compatible with touchscreen healthcare equipment, including Corning® Gorilla® Glass (3 and 4)1, Sapphire glass, Aluminum silicate, Acrylic Glass, Etched glass, Stainless steel, and more! MSDS Sheet.
Spray & Coating – Sanitech Information
SurfaceClean is a hospital-grade cleaner disinfectant that kills 99.9% of germs and bacteria on hard, non-porous surfaces.
SurfaceClean- enhances the effectiveness of our antimicrobial coatings by properly preparing surfaces for antimicrobial treatment
SurfaceClean is designed for use prior to the application of long lasting antimicrobial products. It is also recommended for regular maintenance cleaning.
SurfaceClean is a cost effective and easy to use solution. SurfaceClean is available in 32 ounce spray bottles and 1 or 5 gallon containers.
SurfaceClean Disinfects and Eliminates:
99% of Germs and Bacteria
Healthcare associated MRSA
Community associated MRSA
H1N1 Flu Virus
SARS
Avian Influenza
Hepatitis
Mumps
Rhinovirus
Rotovirus
For how long?
SurfaceAide XL delivers durability, safety and affordability to protect vital surfaces from the growth of bacteria, mold and fungi 24/7 for up to 90 days.
SurfaceAide XL
Generates an environmentally friendly, non-leaching antimicrobial barrier on surfaces that is non-toxic and non-sensitizing
Promotes long-term reduction of harmful bacteria, mold and fungi on surfaces
Minimizes the presence of microbes on touch points that can serve as transfer routes for bacteria from surface-to-skin
One application effectively fights the growth of bacteria, mold and fungi, non-stop on surfaces for up to 90 days
Proactively and continually prevents odor, staining and deterioration caused by bacteria, fungi, mold and mildew
Can be safely and easily applied without affecting day to day operations
Invisible, odorless and will not affect the appearance or performance of treated surfaces
Since SurfaceAide XL does not leach, the organism cannot emerge as a new resistant microbe or “super bug”
Here is the Clorox info. Same as PDI but percentages are not revealed. Price is different I am guessing.
AEGIS INFO
Treated vs. Untreated Surface — The unique AEGIS Microbe Shield is a fabric enhancement that gives the treated surface active antibacterial action. The germ-killing action is the result of a micro polymer coating, which mechanically destroys bacteria, mold, fungus and their allergens on contact. AEGIS contains no chemicals, is not consumed by microorganisms, and remains effective for the life of the product.
COPPER AND ALLOYS
Copper alloys have the advantages of not only killing “bad bacteria” but they continue to kill it. Chart compares copper, brass and stainless.
And yes copper has an ROI model based on cost savings.
UV-C Antibacterial Light
Another antibacterial tool is UV-C light. It however has many cautions.
What Are Germicidal Lamps?
Germicidal lamps emit radiation in the UV-C portion of the ultraviolet (UV) spectrum, which includes wavelengths between 100 and 280 nanometers (nm). The lamps are used in a variety of applications where disinfection is the primary concern, including air and water purification, food and beverage protection, and sterilization of sensitive tools such as medical instruments. Germicidal light destroys the ability of bacteria, viruses, and other pathogens to multiply by deactivating their reproductive capabilities. The average bacteria may be killed in 10 seconds at a
The handheld, portable UVC Blade deactivates bacteria, viruses and fungi in hard to reach places and in environments that only need occasional exposure to UVC light. It is also an effective solution for mold remediation.
The Blade features an on/off safety switch, and a comfortable handle that minimizes grip discomfort. Hazard and Risks from Germicidal Lamp UV Radiation
UV radiation (UVR) used in most germicidal bulbs is harmful to both skin and eyes, and germicidal bulbs should not be used in any fixture or application that was not designed specifically to prevent exposure to humans or animals. UVR is not felt immediately; in fact, the user may not realize the danger until after the exposure has caused damage. Symptoms typically occur 4 to 24 hours after exposure. The effects on skin are of two types: acute and chronic. Acute effects appear within a few hours of exposure, while chronic effects are long-lasting and cumulative and may not appear for years. An acute effect of UVR is redness of the skin called erythema (similar to sunburn). Chronic effects include accelerated skin aging and skin cancer. UVR is absorbed in the outer layers of the eye – the cornea and conjunctiva. Acute overexposure leads to a painful temporary inflammation, mainly of the cornea, known as photokeratitis. Subsequent overexposure to the UV is unlikely because of the pain involved. Chronic exposure leads to an increased risk of certain types of ocular cataracts. Working unprotected for even a few minutes can cause injury. It is possible to calculate the threshold for acute effects and to set exposure limits. It is not possible, however, to calculate threshold for chronic effects; therefore, because no exposure level is safe, exposure should be reduced as much as possible.
UV-C Handheld Blade FAQ
How does one use it?
With the Blade unit, all you need to do is get it as close to the surface as possible and pass it over the surface. Being one inch away, a few seconds exposure kills all bacteria and virus.
How long does it take?
Some take a little longer than normal but a few seconds is plenty if 1 inch away
What is the wrong way to use them?
You don’t shine the light up or at anyone and the operator should wear safety glasses which we include with every unit
How does it handle oily fingerprints and smudges?
The surface should be wiped down for the best application
These should be used in off-hours when no customers or patients around? Example: the front lobby of VA where check-in’s are taking place.
They can be used 24 hours a day, you just need to have people stand back while you run the unit over the surface
Visit Kiosk Industry for latest updates on AntiMicrobial Wipes, Sprays, film, UV-C, Copper, Coatings and more.
Overview AntiBacterial Touch Screen Kiosk
March Coronvirus Update:
By now we have all seen and read countless articles on how best to protect ourselves and others from bacterial infection. Before we begin we want to list some recommended resources right off the bat that can help educate your point of view on antibacterial, antimicrobial and of course, the coronavirus.
Another option — wipe down with bleach wipes and after several passes of that wipe down with Easy Screen.
Bleach – figure 1/3 cup bleach per gallon of water for mix ratio
Avoid highly concentrated solutions of alcohol based.
If you want to “double-clean” then consider getting handheld UVC product like the Blade below for localized and safe UVC cleaning (after surfaces have been wiped down). Oily fingers are one of the complicating factors to consider.
Recommended Resources
Some recommended sources of internet resources include:
Negative Post on Cash and Why To Use Digital – We could argue that using cash is less involved equation. Also the WHO is not taking into consideration the scarcity of contactless credit cards here in the U.S. We would really like to see VISA and Mastercard modernize the US EMV equation but change is difficult ironically enough.
AntiMicrobial Films — Tip:Olea Kiosks and others offers anti-microbial films that can be adhered to the LCD screens and is even field retrofittable. The best part is the material can also be wiped down with very aggressive cleaning materials daily for years on end and will not fade or show wear. If you need cleaning materials Olea Kiosks can provide and recommend effective cleaner wipes by the leaders in medical cleaning technology.
PDI Update
PDI has been monitoring the COVID-19 epidemic (SARS-CoV-2 virus), previously identified as 2019 Novel Coronavirus (2019-nCoV), to provide you the most current information to help manage this outbreak. The CDC has recently issued additional recommendations for surface disinfection, including recommendations for the use of an EPA-approved disinfectant with emerging viral pathogens claims. This letter supersedes previous letter issued on January 30, 2020.
Super Sani-Cloth ® Wipes, Sani-Cloth ® AF3 Wipes, and Sani-Cloth ® Bleach Wipes meet the criteria for the EPA emerging viral pathogens claim. PDI has submitted the addition of the required language for this claim on these master labels to the EPA and is awaiting expedited approval. Recently launched products, including Sani-Cloth ® Prime Wipes, Sani-Prime ® Spray, Sani-24 ® Spray, and Sani-HyPerCideTM Spray already have the EPA emerging viral pathogens claim on their master labels.
Recommended Wipe
Super Sani-Cloth is what we would recommend. It is the most equipment friendly wipe that is on the list.
The SARS-CoV-2 virus still has not been made readily available by the CDC for testing. The CDC states: “If there are no available EPA-registered products that have an approved emerging viral pathogens claim for COVID-19, products with label claims against human coronaviruses should be used according to label instructions.” The following PDI products have label claims against human coronaviruses:
Click for full size
Handheld cleaning would include after-hours with handheld UV device (example here is Blade). $500
Don’t Believe It
Bad Data Tabloids
A year or so ago an article on “dirty” McDonalds touchscreens came out in London tabloid and while proved inaccurate there are those that have used it to create a certain fear factor. The intent of the article was essentially “clickbait” for sensational traffic.
We have articles here on the site from legitimate sources which disproved and countered. Companies will also use this article as “fear factor” for buying their products. If this article is their primary credential then that tells you something.
While some fantastical things like your Marketing people making decisions at midnight in the company parking lot via chicken bones and marbles can be considered possibly true, we like to think they utilize factual analytic data.
Employees
Training employees to clean their hands and then to clean the public surfaces on regular basis is best practice
Do employees get paid sick time or do they have to come into work and potentially infect people?
You’ve opted not to use the cleaned kiosk and go to the counter. How close is that McDonalds person to you talking to you and how many people have been talking in that zone? Drive Thru’s get a lot busier.
Because phones get so dirty, they’re as important to keep clean as your hands. But you can’t lather, rinse, repeat your phone with soap and water — so that’s where alternative cleaning methods come into play, such as UV lights that disinfect your device.
A new study conducted by PhoneSoap, a company that sells UV sanitizing devices for your phones, has found that the surface of the average device is 18 times dirtier than a public restroom. In an interview with Mashable, co-founder Dan Barnes says PhoneSoap calls phones “the third hand you never wash.”
Difference between Antimicrobial and AntiBacterial
Antimicrobial and antibacterial solutions for touchscreens and kiosks have been around a long time and there has been improvements over the years. Important in the self-service terminal that the treatment does not affect the touchscreen
The primary difference between antibacterial and antimicrobial substances is the types of microorganisms they act upon. While antibacterial products prevent the development of bacteria, antimicrobial agents such as alcohol-based hand sanitizers prevent the spread of bacteria, fungi, and some viruses. This is a much broader scope of protection than the protection found in antibacterial products.
Cleansing wipes are one type of product that is available as both an antibacterial product and an antimicrobial product. Antibacterial hand wipes kill bacteria, while antimicrobial wipes kill bacteria plus other microorganisms that can cause human illness. Both antibacterial and antimicrobial wipes can be a component of effective hand hygiene.
• Features the power of 70% isopropyl alcohol (IPA)
• Fast-drying, No residue, Anti-fogging, Anti-streaking
• Rapidly cleans dirt, grime, fingerprints, and smudges
• Compatible with touchscreen healthcare equipment, including Corning® Gorilla® Glass (3 and 4)1, Sapphire glass, Aluminum silicate, Acrylic Glass, Etched glass, Stainless steel, and more! MSDS Sheet.
Spray & Coating – Sanitech Information
SurfaceClean is a hospital-grade cleaner disinfectant that kills 99.9% of germs and bacteria on hard, non-porous surfaces.
SurfaceClean- enhances the effectiveness of our antimicrobial coatings by properly preparing surfaces for antimicrobial treatment
SurfaceClean is designed for use prior to the application of long lasting antimicrobial products. It is also recommended for regular maintenance cleaning.
SurfaceClean is a cost effective and easy to use solution. SurfaceClean is available in 32 ounce spray bottles and 1 or 5 gallon containers.
SurfaceClean Disinfects and Eliminates:
99% of Germs and Bacteria
Healthcare associated MRSA
Community associated MRSA
H1N1 Flu Virus
SARS
Avian Influenza
Hepatitis
Mumps
Rhinovirus
Rotovirus
For how long?
SurfaceAide XL delivers durability, safety and affordability to protect vital surfaces from the growth of bacteria, mold and fungi 24/7 for up to 90 days.
SurfaceAide XL
Generates an environmentally friendly, non-leaching antimicrobial barrier on surfaces that is non-toxic and non-sensitizing
Promotes long-term reduction of harmful bacteria, mold and fungi on surfaces
Minimizes the presence of microbes on touch points that can serve as transfer routes for bacteria from surface-to-skin
One application effectively fights the growth of bacteria, mold and fungi, non-stop on surfaces for up to 90 days
Proactively and continually prevents odor, staining and deterioration caused by bacteria, fungi, mold and mildew
Can be safely and easily applied without affecting day to day operations
Invisible, odorless and will not affect the appearance or performance of treated surfaces
Since SurfaceAide XL does not leach, the organism cannot emerge as a new resistant microbe or “super bug”
Here is the Clorox info. Same as PDI but percentages are not revealed. Price is different I am guessing.
AEGIS INFO
Treated vs. Untreated Surface — The unique AEGIS Microbe Shield is a fabric enhancement that gives the treated surface active antibacterial action. The germ-killing action is the result of a micro polymer coating, which mechanically destroys bacteria, mold, fungus and their allergens on contact. AEGIS contains no chemicals, is not consumed by microorganisms, and remains effective for the life of the product.
COPPER AND ALLOYS
Copper alloys have the advantages of not only killing “bad bacteria” but they continue to kill it. Chart compares copper, brass and stainless.
And yes copper has an ROI model based on cost savings.
UV-C Antibacterial Light
Another antibacterial tool is UV-C light. It however has many cautions.
What Are Germicidal Lamps?
Germicidal lamps emit radiation in the UV-C portion of the ultraviolet (UV) spectrum, which includes wavelengths between 100 and 280 nanometers (nm). The lamps are used in a variety of applications where disinfection is the primary concern, including air and water purification, food and beverage protection, and sterilization of sensitive tools such as medical instruments. Germicidal light destroys the ability of bacteria, viruses, and other pathogens to multiply by deactivating their reproductive capabilities. The average bacteria may be killed in 10 seconds at a
The handheld, portable UVC Blade deactivates bacteria, viruses and fungi in hard to reach places and in environments that only need occasional exposure to UVC light. It is also an effective solution for mold remediation.
The Blade features an on/off safety switch, and a comfortable handle that minimizes grip discomfort. Hazard and Risks from Germicidal Lamp UV Radiation
UV radiation (UVR) used in most germicidal bulbs is harmful to both skin and eyes, and germicidal bulbs should not be used in any fixture or application that was not designed specifically to prevent exposure to humans or animals. UVR is not felt immediately; in fact, the user may not realize the danger until after the exposure has caused damage. Symptoms typically occur 4 to 24 hours after exposure. The effects on skin are of two types: acute and chronic. Acute effects appear within a few hours of exposure, while chronic effects are long-lasting and cumulative and may not appear for years. An acute effect of UVR is redness of the skin called erythema (similar to sunburn). Chronic effects include accelerated skin aging and skin cancer. UVR is absorbed in the outer layers of the eye – the cornea and conjunctiva. Acute overexposure leads to a painful temporary inflammation, mainly of the cornea, known as photokeratitis. Subsequent overexposure to the UV is unlikely because of the pain involved. Chronic exposure leads to an increased risk of certain types of ocular cataracts. Working unprotected for even a few minutes can cause injury. It is possible to calculate the threshold for acute effects and to set exposure limits. It is not possible, however, to calculate threshold for chronic effects; therefore, because no exposure level is safe, exposure should be reduced as much as possible.
UV-C Handheld Blade FAQ
How does one use it?
With the Blade unit, all you need to do is get it as close to the surface as possible and pass it over the surface. Being one inch away, a few seconds exposure kills all bacteria and virus.
How long does it take?
Some take a little longer than normal but a few seconds is plenty if 1 inch away
What is the wrong way to use them?
You don’t shine the light up or at anyone and the operator should wear safety glasses which we include with every unit
How does it handle oily fingerprints and smudges?
The surface should be wiped down for the best application
These should be used in off-hours when no customers or patients around? Example: the front lobby of VA where check-in’s are taking place.
They can be used 24 hours a day, you just need to have people stand back while you run the unit over the surface
This report is based on research conducted by the International Association of Accessibility Professionals (IAAP), a division of G3ict. The report is provided as part of IAAP’s mission to define, promote, and improve the accessibility profession globally through networking, education, and certification to enable
the creation of accessible products, content, and services.
As public and private sector organizations around the world work toward the goals of accessibility (also referred to as “a11y” in this paper) and inclusion, they encounter similar challenges regardless of their industry, business model, or region. New technologies and evolving legal frameworks make accessibility a complex challenge, and there is no single process or approach that will work for every organization.
However, the IAAP believes there is value in using a shared set of resources and tools that have been proven to facilitate effective accessibility programs and accessibility practices. Therefore, the IAAP conducted a survey of organizations and individuals to learn what resources and tools they are using
to manage and grow their own accessibility programs and outcomes. This report summarizes the findings from that survey.
Accessibility Study Highlights
The survey reveals the top three organizational motivators to invest in accessibility are:
a. compliance with applicable laws and regulations;
b. inclusion of all audiences; and
c. accessibility as an inherent part of the organization’s purpose.
More than 66% of organizations cite legal compliance and risk management as a top motivator to invest in accessibility, but less than 25% have an established compliance process or use internal accessibility scorecards to measure and track their progress.
The survey also shows there is a correlation between increased maturity of accessibility programs and the organization’s level of investment in specific leadership and management components.
The survey identifies the top ten investments for organizations serious about accessibility:
Web Content Accessibility Guidelines (WCAG) 2.2 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content more accessible to a wider range of people with disabilities, including accommodations for blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these, and some accommodation for learning disabilities and cognitive limitations; but will not address every user need for people with these disabilities. These guidelines address accessibility of web content on desktops, laptops, tablets, and mobile devices. Following these guidelines will also often make Web content more usable to users in general.
WCAG 2.2 success criteria are written as testable statements that are not technology-specific. Guidance about satisfying the success criteria in specific technologies, as well as general information about interpreting the success criteria, is provided in separate documents. See Web Content Accessibility Guidelines (WCAG) Overview for an introduction and links to WCAG technical and educational material.
WCAG 2.2 extends Web Content Accessibility Guidelines 2.1 [WCAG21], which was published as a W3C Recommendation June 2018. Content that conforms to WCAG 2.2 also conforms to WCAG 2.0 and WCAG 2.1. The WG intends that for policies requiring conformance to WCAG 2.0 or WCAG 2.1, WCAG 2.2 can provide an alternate means of conformance. The publication of WCAG 2.2 does not deprecate or supersede WCAG 2.0 or WCAG 2.1. While WCAG 2.0 and WCAG 2.1 remain W3C Recommendations, the W3C advises the use of WCAG 2.2 to maximize future applicability of accessibility efforts. The W3C also encourages use of the most current version of WCAG when developing or updating Web accessibility policies.
Status of This Document
This section describes the status of this document at the time of its publication. Other documents may supersede this document. A list of current W3C publications and the latest revision of this technical report can be found in the W3C technical reports index at https://www.w3.org/TR/.
This is a First Public Working Draft of Web Content Accessibility Guidelines (WCAG) 2.2 by the Accessibility Guidelines Working Group. WCAG 2.2 continues the updates to Web Content Accessibility Guidelines from WCAG 2.1. This first draft includes 1 new Success Criterion, which is supported by Understanding and Techniques. Additional Success Criteria are being developed for future Working Drafts, all of which are expected to be in WCAG 2.2 by April 2020. Because of the rapid development, early review is critical.
To comment, file an issue in the W3C WCAG GitHub repository. The Working Group requests that public comments be filed as new issues, one issue per discrete comment. It is free to create a GitHub account to file issues. If filing issues in GitHub is not feasible, send email to [email protected] (comment archive). The Working Group request comments on this draft be filed by 23 March 2020. In-progress updates to the guidelines can be viewed in the public editors’ draft.
This document was published by the Accessibility Guidelines Working Group as a First Public Working Draft. This document is intended to become a W3C Recommendation.
Publication as a First Public Working Draft does not imply endorsement by the W3C Membership. This is a draft document and may be updated, replaced or obsoleted by other documents at any time. It is inappropriate to cite this document as other than work in progress.
This document was produced by a group operating under the W3C Patent Policy. W3C maintains a public list of any patent disclosures made in connection with the deliverables of the group; that page also includes instructions for disclosing a patent. An individual who has actual knowledge of a patent which the individual believes contains Essential Claim(s) must disclose the information in accordance with section 6 of the W3C Patent Policy.
The U.S. Access Board is a federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards for the built environment, transportation, communication, medical diagnostic equipment, and information technology.
Access Board logo Access Currents News from the U.S. Access Board • January/ February 2020
Board Initiates Update of Accessibility Guidelines for Rail Cars
Study Panel Meets on Assessing the Feasibility of Equipping Passenger lanes with Wheelchair Restraint Systems
Board to Hold Town Hall Meeting and Trainings in Philadelphia on May 6
Board Executive Director David Capozzi to Retire
Upcoming Board Webinars
Board to Hold Next Meeting on March 11
HUD Proposes to Adopt Additional Safe Harbors under the Fair Housing Act
GAO Issues Report on Lack of Access to Aircraft Lavatories
DOT Proposes New Rules on Aircraft Accessibility and Service Animals
Board Initiates Update of Accessibility Guidelines for Rail Cars
The Access Board is initiating rulemaking to update its accessibility guidelines for rail cars covered by the Americans with Disabilities Act (ADA) and seeks public comment on this effort. As indicated in a recent Advance Notice of Proposed Rulemaking, the Board plans to update provisions in the ADA Accessibility Guidelines for Transportation Vehicles that apply to vehicles used in fixed guideway systems, including rapid, light, commuter, and intercity rail. The Board requests information from the public for its use in developing a proposed rule.
The Board intends to update these guidelines, which were published in 1991, according to an advisory panel it organized. The Rail Vehicles Access Advisory Committee, which included representatives from advocacy organizations, transit operators, rail car manufacturers, and other stakeholders, reviewed the existing guidelines for rail vehicles and recommended how they should be updated to address accessibility issues, advances in technology, changes in car design, and other factors. The Committee’s report provides recommendations on provisions for vehicle communications, boarding and alighting, on-board circulation, seating, and rooms and spaces.
The advance notice discusses the committee’s report and includes questions posed by the Board. The Board seeks comment on both the substance of the recommendations from the committee as well as related questions about the feasibility or potential impacts on vehicle design, operations, and cost. It is also interested in research, data, and technologies on improved accessibility to rail vehicles.
Questions raised in the notice address coverage of new and remanufactured vehicles, variable message signs, hearing induction loops, vehicle ramps and lifts, car doors, between-car barriers, handrails and stanchions, wheelchair spaces, and vertical access in bi-level cars. The Board will use the information collected to draft a proposed rule which also will be made available for public comment.
The advance notice, which includes Instructions for submitting comments, is posted at regulations.gov (Docket ATBCB-2020-0002). Comments are due May 14, 2020. In addition, the Board will hold a public hearing on March 10 from 2:00 – 4:00 (ET) that will provide an opportunity to submit comments either in person or by phone. Those who wish to provide testimony should contact Rose Marie Bunales at (202) 272-0006 or [email protected] .
For further information, visit the Board’s website or contact Juliet Shoultz at (202) 272-0045 or [email protected] for technical questions or Wendy Marshall at (202) 272-0043 or [email protected] for legal questions.
Public Hearing on the ANPRM
March 10, 2020 2:00 – 4:00 (ET) Hearing Notice
Access Board Conference Center
1331 F Street, NW, Suite 800
Washington, D.C.
Contact: Rose Marie Bunales, (202) 272-0006, [email protected] Note: For the comfort of all participants and to promote a fragrance-free environment, attendees are requested not to use perfume, cologne, or other fragrances.
Study Panel Meets on Assessing the Feasibility of Equipping Passenger Planes with Wheelchair Restraint Systems
The Access Board is assessing the feasibility of equipping passenger planes with wheelchair restraint systems through an expert panel organized by the Transportation Research Board (TRB). The Committee on the Feasibility of Wheelchair Restraint Systems in Passenger Aircraft held its first meeting February 5 and 6 at the Board’s conference space. At the meeting, the Board provided further direction to the committee on the scope of this project which will evaluate the design, engineering, and safety requirements for equipping aircraft with locking or tiedown mechanisms that would allow passengers to remain in their wheelchairs on flights. Members also reviewed the procedures that will govern its work and meetings.
The agenda featured presentations by invited quests and stakeholders. Representatives from organizations that have provided leadership, advocacy, and research on this subject, including All Wheels Up, Flying Disabled, and Paralyzed Veterans of America, presented information that has been collected to date. An official from the Federal Aviation Administration briefed members on relevant regulatory requirements and other considerations. Speakers from Airlines for America, the National Air Carrier Association, and Boeing also briefed the committee. The meeting also provided opportunities for members of the public to raise comments or questions.
The committee’s 13 members include experts in aircraft interiors and safety engineering, accessibility, wheelchair design and crashworthiness, airline operations, and other disciplines. If the committee finds that wheelchair restraint systems on aircraft are feasible, it will proceed to assess how passengers using wheelchairs can be accommodated through all phases of flight, from boarding to deplaning. The committee’s next meeting will be held April 20 and 21. Most sessions are open to the public and are webcast.
Further information on this study is available on TRB’s website. Questions about the project can be directed to Mario Damiani of the Access Board at [email protected] or (202) 272-0050 or Anusha Jayasinghe of TRB at [email protected] or (202) 334-2401.
Board to Hold Town Hall Meeting and Trainings in Philadelphia on May 6
On May 6 the Board will conduct a town hall meeting in Philadelphia at Temple University Center City. The event, which will take place from 2:00 to 5:00 p.m., will provide an opportunity for members of the public to pose questions to the Board or to share comments or concerns about accessibility for people with disabilities. There also will be presentations by guest speakers on several different topics on accessibility and accessible design.
The Board will also conduct free training sessions earlier that day. One program will address the ADA Accessibility Standards and common sources of confusion (9:00 – 10:30). This will be followed by a session on accessible public rights-of-way (11:00 – 12:30). Both sessions are open to the public, and registration is not required. The Board will issue further details on the trainings and the town hall forum and post them on its website.
At the January meeting of the Board, Executive Director David Capozzi announced plans to retire this spring. Capozzi joined the Board in 1992 as Director of the Office of Technical and Information Services. In 2008, he became Executive Director.
During his 28-year tenure, the Board’s mission expanded significantly, and he led the development of new accessibility guidelines and standards in a variety of areas. This work included updating the Board’s guidelines for facilities and vehicles and issuing new standards for information and communication technology (ICT) in the federal sector and for medical diagnostic equipment (MDE). He oversaw rulemaking that broke new ground by addressing accessibility in areas for the first time, including not only the ICT and MDE standards, but also final guidelines for judicial and correctional facilities, outdoor developed areas, swimming pools, play areas, golf courses, and other recreation facilities, as well as proposed guidelines for public rights-of-way and passenger vessels.
“I’m proud of the work we accomplished during my time at the Board. We helped make the country more accessible,” he noted in announcing his decision to the Board. He expressed his admiration for the many colleagues at the Board, both current and former, he worked with over the years. “It’s like a family, and no one could ask for a better group of people to work with.”
Before joining the Board, Capozzi worked at Easter Seals as vice president of advocacy and director of Project ACTION. He also served as national advocacy director at the Paralyzed Veterans of America.
He plans to retire in late May or until his successor is named. The vacancy for the Executive Director position will soon be posted on the USAJobs website.
Determining what is required to be accessible when a facility is altered or expanded can be a challenge. The next webinar in the Access Board’s free monthly series will take place March 5 from 2:30 – 4:00 (ET) and review how to apply the ADA and ABA Accessibility Standards to planned alterations and additions. Presenters will clarify common sources of confusion, including what type of work constitutes an “alteration,” how the scope of work determines application, the provisions for primary function areas and accessible paths of travel, historic facilities, and technical infeasibility.
For more information or to register, visit www.accessibilityonline.org. Questions can be submitted in advance of the session (total limited to 25) or can be posed during the live webinar. Webinar attendees can earn continuing education credits. The webinar series is hosted by the ADA National Network in cooperation with the Board. Archived copies of previous Board webinars are available on the site.
Section 508 Best Practices Webinar
The Board also offers a free webinar series on standards issued under Section 508 of the Rehabilitation Act which requires access to information and communication technology (ICT) in the federal sector. The next webinar in this series will take place on March 31 from 1:00 – 2:30 (ET) and cover how to provide access to social media. The presenters will provide an overview of social media techniques, address common questions, review access issues and solutions, and offer best practices and techniques for making content accessible on various social media platforms, including Facebook, Flickr, Google+, Twitter, and YouTube. Questions can be submitted in advance of the session or can be posed during the live webinar.
For more details or to register, visit www.accessibilityonline.org/cioc-508/schedule. The Section 508 Best Practices Webinar Series is made available by the Accessibility Community of Practice of the CIO Council in partnership with the Board.
The Access Board will hold its next meeting March 11 from 1:30 – 3:00 (ET) at the Board’s conference space in downtown Washington, D.C. The public is welcome to attend in person or through a live webcast of the meeting. The meeting agenda includes election of Board officers and other activities.
A public comment period will be held during the final 15 minutes of the meeting. Those interested in making comments in person or by phone should send an email to Rose Bunales at [email protected] with “Access Board meeting – Public Comment” in the subject line. Please include your name, organization, state, and topic of your comment in the body of the message.
Meeting of the U.S. Access Board
March 11, 1:30 – 3:00 (ET)
Webcast link: www.access-board.gov/webcast
Access Board Conference Center
1331 F Street, NW, Suite 800
Washington, D.C. Note: For the comfort of all participants and to promote a fragrance-free environment, attendees are requested not to use perfume, cologne, or other fragrances.
HUD Proposes to Adopt Additional Safe Harbors under the Fair Housing Act
The Department of Housing and Urban Development (HUD) has issued a notice to adopt additional safe harbor standards under the Fair Housing Act (FHA). The FHA bans discrimination in housing on the basis of disability, race, color, gender, and religion. To ensure compliance with accessibility requirements, HUD implemented the Fair Housing Accessibility Guidelines which apply to the design and construction of multi-family housing of four or more units. The FHA regulations recognize several alternatives to these guidelines as “safe harbors” under the Act. These include early editions of the International Building Code (IBC), which contains requirements for accessible housing that correspond to the FHA requirements, and the A117.1 Standard for Accessible and Usable Buildings and Facilities which includes technical provisions for accessible dwelling units.
HUD’s regulations currently designate as safe harbors housing requirements in early editions of the IBC (2000 with 2001 Supplement, 2003, and 2006) and those of the A117.1 standards (1986, 1992, 1998, and 2003). HUD’s recent notice proposes to also adopt as FHA safe harbors later editions of the IBC and A117.1 standard, which is what most states currently reference. These include the 2009 edition of the A117.1 standard and each of the succeeding editions of the IBC (2009, 2012, 2015, and 2018). As indicated in its notice, HUD reviewed each of these versions of the IBC and A117.1 standard and determined that they are no less stringent than the FHA guidelines or other designated safe harbors.
The notice is available on regulations.gov and open for public comment until March 16, 2020. For further information, visit HUD’s website or contact Lynn Grosso, Director of Enforcement at HUD’s Office of Fair Housing and Equal Opportunity, at (202) 708-2333 or [email protected].
GAO Issues Report on Lack of Access to Aircraft Lavatories
The Government Accountability Office (GAO) recently completed a study on the accessibility of lavatories on single-aisle aircraft. Under current federal regulations, accessible lavatories are required on twin-aisle aircraft but not single-aisle aircraft. However, single-aisle planes are increasingly being used on longer flights.
Congress directed GAO to undertake the study which examined lavatory design options offered by aircraft manufacturers and challenges passengers with mobility impairments face accessing lavatories on single-aisle aircraft. GAO also collected information from the Department of Transportation (DOT), including complaint data, and consulted aircraft manufacturers, air carriers, disability organizations and consumer groups, and cabin crew associations.
GAO reviewed available designs for lavatories that can accommodate passengers using onboard wheelchairs. One design features a larger lavatory for installation on single-aisle aircraft. Another consists of two adjacent lavatories that can be combined into one when needed for accessibility. According to GAO, aircraft manufacturers offer these designs, but air carriers often do not choose to acquire them. GAO collected data on the fleets of the eight largest U.S. carriers and found that among the total number of single-aisle aircraft with 100 or more seats, only 4.5% (161 of 3,555) had lavatories designed for improved accessibility.
For further information on the findings of the study, visit GAO’s website or contact Andrew Von Ah at (202) 512-2834 or [email protected]. In addition, DOT is undertaking rulemaking on this subject as well (next article).
DOT Proposes New Rules on Aircraft Accessibility and Service Animals
The Department of Transportation (DOT) has issued two proposed rules for public comment on air travel and accessibility for passenger with disabilities. In early January, it proposed new requirements designed to facilitate access to lavatories for passengers using onboard wheelchairs. These include provisions for assist handles, lower door sills, attendant call buttons, and controls and faucets that are easier to use. The rule would not increase the size of lavatories.
The proposed rule also includes performance standards for onboard wheelchairs which are used to provide access to aircraft lavatories. The Board is developing advisory technical guidelines for onboard wheelchairs, which it previously released for comment, that DOT’s rule may reference as a voluntary baseline for meeting the proposed performance criteria.
DOT’s rule also would require training of flight attendants on assisting passengers with disabilities, and the posting of information on the access features of a plane’s lavatory. The proposed rule is posted on regulations.gov. For further information, contact Robert Gorman of DOT’s Office of Aviation Enforcement and Proceedings at (202) 366-9342 or [email protected].
Proposed Rule on Service Animals on Aircraft
In a separate rulemaking, DOT has proposed changes to provisions in its Air Carrier Access Act (ACAA)regulations that address service animals in air travel. Under the proposed revisions, which are open for comment, only dogs individually trained as service animals would be recognized as service animals by ACAA regulations. Other animals, including emotional support animals, would not. In addition, airlines would be able to require passengers travelling with service animals to check in at least one hour earlier than the general boarding deadline. It also would allow airlines to require documentation of a service animal’s abilities and health.
The proposed rule is available for comment until April 6, 2020 on regulations.gov. For further information, visit DOT’s website or contact Maegan Johnson of DOT’s Office of Aviation Enforcement and Proceedings at (202) 366-9342 or [email protected].
2020 marks the 30th anniversary of President George H.W. Bush signing the Americans with Disabilities Act into law. Throughout this 30th anniversary year, the Division is publishing a monthly blog post highlighting the impact that recent ADA enforcement efforts have made in people’s everyday lives. We celebrate the many ways in which the ADA has transformed American society and enabled a generation of Americans with disabilities to thrive.
Mary Queen is a mother, a wife, a daughter, a teacher, a community volunteer worker, and a decorated paramedic, among other things. She has taught first aide to a Girl Scouts troop, spent time volunteering in a nursing home, and received multiple commendations for saving people’s lives in her work as a paramedic. In 2013, Ms. Queen was nominated as the sole representative from her region for Georgia Paramedic of the Year, having been selected from among hundreds of paramedics and EMTs in her region. Georgia Paramedic of the Year is awarded annually to a paramedic or EMT who has made significant contributions to emergency medical services and gone above-and-beyond the call of duty. Ms. Queen was a runner-up for the statewide award.
From her own telling of it, Ms. Queen did all of this not in spite of her multiple sclerosis (MS), but because of it. In January 2011, while sitting at the fire station waiting for the next emergency call to come in, Ms. Queen got a call from her neurologist telling her she has MS. She was 25-years-old. “Every day since has been a struggle and a fight,” says Ms. Queen. She is quick to add, “My MS has become my inspiration and the reason I get up every morning to help others.”
From 2009-2012, in addition to working as a full-time paramedic, Ms. Queen worked evening shifts as a part-time EMT lab assistant at Lanier Technical College, a unit of the Technical College System of Georgia. She loved teaching and hoped to someday become a full-time instructor. One former colleague described Ms. Queen as a “superstar” lab assistant whom “students loved.” But after Ms. Queen took three days of sick leave due to her MS, the college removed her from the teaching schedule for an entire school semester, thus reducing her hours and pay to zero. As alleged by the Justice Department in a complaint filed in federal district court in November 2019, the college’s actions effectively terminated Ms. Queen’s employment on the basis of her disability, in violation of Title I of the ADA.
Ms. Queen acknowledges that she has been through a lot of challenges in her life. She discusses most of them very matter-of-factly. But she still tears up when she discusses her termination from Lanier, and her phone call with her program director and former instructor in which he made her feel incompetent because of her disability.
NRF is the largest retail exposition in the world and we will be there. KMA will be in booth 1703. We’ll represent over 50 companies from across the world.
Attendees present at the show include: Frank Olea CEO of Olea Kiosks, Jim Kruper CEO of KioWare, Josef Schneider and Frieder Hansen (CEO) of Pyramid, Randy Amundson (KMA ADA Chairperson) and David Anzia, SVP of Sales at Frank Mayer and Associates, Inc. Matt Ater CEO of Vispero and Laura Miller Anthony Palchek of Zebra and representatives for Verifone. Additionally at the show, around the corner from our booth will be Peter Jarvis Managing Director of Storm Interface and our new ADA and Accessibility Co-Chairperson.
For inquiries and meeting times, please contact [email protected] or stop by# 1703.
The KMA booth will have two kiosks in it both oriented for QSR and both with integrated accessibility.
Pyramid will show the PE-4000 with QSR Self-Ordering. It will also be equipped with accessibility devices and will be using JAWS Kiosk Windows software from Vispero with KioWare.
The KMA is putting together a committee to produce a Code of Practice regarding EMV in Self-Service. This includes attended, unattended and “semi-attended”.
EMV COMMITTEE
UCP Unattended Payments
DCAP Systems
Ingenico
Self Service Networks
Olea Kiosks
EMV PARTICIPANTS
If you wish to participate in some capacity with our EMV Initiative please contact one of our sponsors on the EMV Committee or send an email to [email protected]
By Rob Sinclair – 
Web Content Accessibility Guidelines (WCAG) 2.2 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content more accessible to a wider range of people with disabilities, including accommodations for blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these, and some accommodation for learning disabilities and cognitive limitations; but will not address every user need for people with these disabilities. These guidelines address accessibility of web content on desktops, laptops, tablets, and mobile devices. Following these guidelines will also often make Web content more usable to users in general.
The 
The Access Board is assessing the feasibility of equipping passenger planes with wheelchair restraint systems through an expert panel organized by the Transportation Research Board (TRB). The Committee on the Feasibility of Wheelchair Restraint Systems in Passenger Aircraft held its first meeting February 5 and 6 at the Board’s conference space. At the meeting, the Board provided further direction to the committee on the scope of this project which will evaluate the design, engineering, and safety requirements for equipping aircraft with locking or tiedown mechanisms that would allow passengers to remain in their wheelchairs on flights. Members also reviewed the procedures that will govern its work and meetings.
On May 6 the Board will conduct a town hall meeting in Philadelphia at Temple University Center City. The event, which will take place from 2:00 to 5:00 p.m., will provide an opportunity for members of the public to pose questions to the Board or to share comments or concerns about 
At the January meeting of the Board, Executive Director David Capozzi announced plans to retire this spring. Capozzi joined the Board in 1992 as Director of the Office of Technical and Information Services. In 2008, he became Executive Director.
Determining what is required to be accessible when a facility is altered or expanded can be a challenge. The next 
The Access Board will hold its next meeting March 11 from 1:30 – 3:00 (ET) at the Board’s conference space in downtown Washington, D.C. The public is welcome to attend in person or through a live webcast of the meeting. The meeting agenda includes election of Board officers and other activities.
The Department of Housing and Urban Development (HUD) has issued a notice to adopt additional safe harbor standards under the Fair Housing Act (FHA). The FHA bans discrimination in housing on the basis of disability, race, color, gender, and religion. To ensure compliance with accessibility requirements, HUD implemented the Fair Housing Accessibility Guidelines which apply to the design and construction of multi-family housing of four or more units. The FHA regulations recognize several alternatives to these guidelines as “safe harbors” under the Act. These include early editions of the International Building Code (IBC), which contains requirements for accessible housing that correspond to the FHA requirements, and the A117.1 Standard for Accessible and Usable Buildings and Facilities which includes technical provisions for accessible dwelling units.
The Government Accountability Office (GAO) recently completed a study on the accessibility of lavatories on single-aisle aircraft. Under current federal regulations, accessible lavatories are required on twin-aisle aircraft but not single-aisle aircraft. However, single-aisle planes are increasingly being used on longer flights.
The Department of Transportation (DOT) has issued two proposed rules for public comment on air travel and accessibility for 
2020 marks the 30th anniversary of President George H.W. Bush signing the Americans with Disabilities Act into law. Throughout this 30th anniversary year, the Division is publishing a monthly blog post highlighting the impact that recent ADA enforcement efforts have made in people’s everyday lives. We celebrate the many ways in which the ADA has transformed American society and enabled a generation of Americans with disabilities to thrive.
