WCAG 2.2 Guidelines – What’s New

WCAG Standard image

WCAG 2.2 Guidelines

2.2 has been released as draft for review. Interesting too that Personas listing different fictional people is provided as usability baseline. This is much like what the University of Cambridge did with their Personas.

One change is reduction of level for Focus Visible. Several of the WCAG elements have been used in the ADA Guidelines but WCAG generally does not apply verbatim for closed systems such as kiosks. Many of the areas that WCAG 2.1 addresses are also addressed in ADA and Section 508 so in a virtual sense there is some applicability.

Here are the changes:

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Section 508 Best Practices Webinar: Creating Accessible Websites

section 508 accessible website

Section 508 Webinar: Creating Accessible Websites

Intro

Graphic showing Section 508 webinars on laptop screenThe 21st Century Integrated Digital Experience Act (IDEA) aims to improve the digital experience for government customers. It requires federal agencies to update their websites according to the U.S. Web Design System (USWDS) to make them more user-friendly. Developed by the General Services Administration (GSA) and U.S. Digital Service, the USDWS helps federal agencies create websites that are accessible, fast, and easy to use on mobile devices.

Webinar Subject

The next webinar in the Section 508 Best Practices Webinar Series on November 24 from 1:00 to 2:30 (ET) will explain how to create accessible websites using the USWDS and meet the requirements of the IDEA. Representatives from GSA will review USWDS code, tools, and guidance for website accessibility. They will also cover common issues, offer recommendations and best practices, and suggest resources for meeting IDEA requirements.

For more details or to register

Visit www.accessibilityonline.org. Questions can be submitted in advance of the session or can be posed during the live webinar. The webinar will include video remote interpreting (VRI) and real-time captioning.

The Section 508 Best Practices Webinar Series provides helpful information and best practices for federal agencies in meeting their obligations under Section 508 of the Rehabilitation Act which ensures access to information and communication technology in the federal sector. This webinar series is made available by the Accessibility Community of Practice of the CIO Council in partnership with the U.S. Access Board.

Section 508 Best Practices: Creating accessible websites using the U.S. Web Design System (USWDS) and the 21st Century Integrated Digital Experience Act (IDEA)

November 24, 2020, 1:00-2:30 (ET)       Add to Calendar 

Presenters:

• Ammie Farraj Feijoo, 21st Century IDEA Implementation Lead, Technology Transformation Services (TTS), GSA

• Dan Williams, U.S. Web Design System, Technology Transformation Services (TTS), GSA

Note: Registration closes 24 hours before the start of the session. Instructions for accessing the webinar on the day of the session will be sent via email to registered individuals in advance of the session. Communication Access Realtime Translation (CART) and Video Sign Language Interpreters are available for each session and will be broadcast via the webinar platform. A telephone option (not toll-free) for receiving audio is also available.

Related Information and Posts

WCAG Overview by Deque – 2.1

How Your Company To Prevent ADA Website Accessibility Lawsuits

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Self-Service Kiosk Association Launches Website & Kiosk Market Analysis

kiosk association round logo

WESTMINSTER, COLORADO, UNITED STATES, November 17, 2020 /EINPresswire.com/ — The kioskindustry.org communications site for the Kiosk Manufacturer Association (KMA) is pleased to announce the launch of our new website design.

The new design emphasizes content such as videos, opinion, sponsor and member news as well as industry-wide news in the self-service kiosk related markets. Coverage of digital signage, smart city, POS and retail automation are also part of the content mix.

Major improvements include:

o More relevant content more quickly found
o Demo videos in articles by default
o Up to date SEO mechanisms such as Structured Data
o Inbuilt Ad and Analytics hooks (though we are no fan of Adsense)
o HTML5 | CSS3 support
o Author pagestyles
o Responsive slider for features
o And lastly, it is extremely quick (as measured by Google)

As part of the launch the KMA has commissioned a 2021-2022 Kiosk Market Analysis report covering a minimum of 40 companies (members and non-members). Participation is open to any company involved in self-service kiosks. That includes deployers and customers, as well as device supply chain providers (printers, service, displays, menuboards, touchscreens, drive-thru, mobile scanning, touchless touch, computers and more).

Markets covered include self-service kiosks, customer-facing POS (with exception of supermarkets checkout), Smart City, International markets such as SE Asia and Europe, plus a wide range of “interactive” and smart digital signage (including menuboards, outdoor and drive-thru).

How the market was before the pandemic and how it has changed due to the pandemic is a major focus. Looking forward to how self-service will be utilized in the future is final component.

Your input is welcome and completely confidential with the nationally recognized research firm commissioned (BCC Research). Contact Craig at catareno.com and we will forward your contact information to the research firm.

Lastly, as a public service announcement, we would like to bring to the attention recent in-depth content on current VA fever screening actions which are endangering veterans as well as content on deceptive temperature screening tablets from China. IPVM has been the leading independent test authority for temperature kiosks and surveillance cameras.

craig keefner
KMA/ Kiosk Manufacturer Association
+ +1 720-324-1837
email us here
Visit us on social media:
LinkedIn

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PCI Compliance for Unattended Self-Service Kiosks – KMA Announcement

Press Release —

PCI Compliance for Unattended Self-Service Kiosks

PCI Compliance for Unattended Self-Service Kiosks

PCI Compliance for Unattended Self-Service Kiosks

WESTMINSTER, Colo., Dec. 15, 2020 (SEND2PRESS NEWSWIRE) — The Kiosk Manufacturer Association (KMA), the leading unattended self-service kiosk association established in 1995, today announced the launch of new initiatives in the PCI Compliance space for unattended self-service kiosks. Those initiatives include providing content for the PCI Perspectives Blog, creating a SIG or Special Interest Group on PCI SSC for unattended and semi-attended transaction, as well as new guidepost content from our sponsors and members outlining best practices.

The kiosk association has a standing PCI Compliance committee and a Slack-based working group (free to join). Members include OTI Global,  Unattended Card Payments (UCP),  Datacap Systems,  Ingenico,  KioWare,  Olea Kiosks, Lilitab and  Self-Service Networks  who provide Cash2Card Giftwise.

“The pandemic is fundamentally altering the relationship that business and customer have had historically. Rather than the conventional ‘push’ from storefront to customer, the ratio of customers ‘pulling’ from business is rapidly increasing. Online mechanisms are no longer optional but instead, mandatory,” says association spokesman, Craig Keefner. “Contactless and touchless are the new cornerstones. Shortening those transaction timeframes whether Drive-Thru or Text-to-pay are the new base metrics.”

The pandemic impact on the currencies and payment methods involved in today’s secure transaction has also expanded. Cash2Card deployments are rising and instead of the old Redbox DVDs at McDonalds you may soon have a new Bitcoin ATM Kiosks.

Technologies emerging and in-use include conversational artificial intelligence (AI) and all types of visual recognition systems (automobile license and facial examples given).

To stay informed on customer self-order and employee terminals sign up for our monthly news update or you can visit our website.

Visit: https://kioskindustry.org/standards/pci-emv-kiosk/.

About Kiosk Manufacturer Association:

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Kiosk Market Research Report – Feb 2021 Vertical Market Analysis

Self-Service Kiosk Market Research Report To Be Formally Released in Feb 2021 – Sign Up

KIosk Market Research Report and Analysis

KIosk Market Research Report and Analysis

The Kiosk Association has been working with a major research firm on putting together a comprehensive and vetted self-service kiosk market research report and the release of the report is due in February. We are in final review with the data firm providing our input. Over 50 companies participated.

There have been many good reports on the market over the years. Frost and Sullivan in 2018 released an updated market research report which was accurate. Generally though it difficult to wade thru the internet-scraped fabricated for sale reports that proliferate. They generally target potential report buyers and list companies that no longer exist in the market or are not primarily in the market.  Hybrid POS in grocery stores and ATMs, for example, raise the number artificially higher for companies such as Diebold and NCR, however, their participation in the true kiosk market is actually quite small. The self-service kiosk industry grows and thrives on fast market cycles requiring rapid engineering, design, and deployment. Characteristics not found in mega-complex companies.

The report goes thru regulatory considerations and also covers new emerging markets such as smart city, customer-facing POS, and intelligent interactive digital displays, and digital signage (though we resist usage of that phrase for interactive).  We advised the analysts to focus on the kiosk market and put to the side supplemental markets like conventional RMUs, ATMs, and grocery store check-out hubs.  Those “fuzzy” factors being put to the side make for a more relevant focus.

This report coincides with NRF 2021 Chapter One and we are offering a no-cost copy (MSRP $6000) to qualified retailers. State, local, Education and Federal agencies also qualify.

Kiosk Market Report Summary

 

More Data

Request Your Free Copy

[contact-form to=”craig@catareno.com” subject=”RA – Market Report Request”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Message” type=”textarea”][/contact-form]

 

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Review of Revised 508 Standards (Part II): Hardware & Software

Kiosk ADA and Section 508 Hardware Software

Tuesday, March 30, 2021 1:00 PM – 2:30 PM Eastern Time Zone

Section 508 Best Practices Webinar: Review of the Revised 508 Standards (Part II): Requirements for Hardware and Software (March 30)

Section 508 laptop iconThe next webinar in the Section 508 Best Practices Webinar Series will take place March 30 from 1:00 to 2:30 (ET) and will explain provisions in the standards for hardware and software. Requirements for hardware, such as computers, information kiosks, and multi-function copy machines, address privacy, operable parts, communication, and other features. Software requirements cover interoperability with assistive technology, applications, and authoring tools. Requirements for support documentation and services will also be covered. Presenters from the U.S. Access Board will answer questions submitted in advance and during the live session.

For more details or to register, visit www.accessibilityonline.org. Questions can be submitted in advance of the session or can be posed during the live webinar. Webinar attendees can receive a participation certificate.

Description

This session is the second in a two-part review of the revised Section 508 Standards which apply to information and communication technology developed, procured, maintained, or used by federal agencies. Presenters from the U.S. Access Board will explain provisions in the standards for hardware and software. Requirements for hardware, such as computers, information kiosks, and multi-function copy machines address privacy, operable parts, communication, and other features. Software requirements cover interoperability with assistive technology, applications, and authoring tools. Requirements for support documentation and services will also be covered.

Part I of this session (January 26, 2021) focused on requirements in the 508 Standards for federal websites and other electronic content.

 

Session Materials

Materials for this session not yet available please check back prior to the start of the session.

Speakers

Bruce Bailey , Accessibility Specialist/Information Technology Specialist, US Access Board

Timothy Creagan , Senior Accessibility Specialist/Information Technology, US Access Board

Katherine Eng , Senior ICT Accessibility Specialist, US Access Board

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Interactive Kiosk Market Research Report by Kiosk Association

From PRNewswire March 2021 – new interactive kiosk market research report

Kiosk Association Interactive Kiosk Market Research Report

kiosk association round logoDENVER, March 15, 2021 /PRNewswire/ — The Kiosk Association announces the release “U.S. Self-Service Kiosks” market research report. 134 pages and 34 graphics covering Market Drivers for the unattended self-service kiosk market. For purposes of kiosk and interactive signage markets, the ATM, Vending and hybrid POS self-checkouts such as Walmart are not prime weighted factors.

The report is available by contacting any of the Kiosk Association gold sponsors.

PCI Compliance and EMV Compliance

The Kiosk Association is conducting a poll on the direction of EMV deployments. We recommend all new deployments include EMV and Contactless. The target should be PCI-PTS v5 devices. Several RFPs have specified v3 which will only require replacing in a year. Worth noting a large segment is continuing with mag stripe only. Let us know what you think – take the poll.  30 seconds, one question and no registration required.

Questions – Contact Craig Keefner | craig@kma.global | 720.324.1837 m (text or call)

About the Kiosk Association:

Based in Colorado the Kiosk Association or KMA has served the unattended self-service kiosk market since 1995. We lead the effort to optimize self-service engagements and outcomes using technology such as kiosks, digital signage and displays, service, monitoring, and touchscreens.

ADA Accessibility and PCI EMV Compliance are the primary regulatory focus for the KMA.  KMA is a Participating Organization with the PCI SSC. For ADA, the KMA meets annually with U.S. Access Board on accessibility standards for unattended. Additional market coverage includes digital signage, interactive digital, retail automation, Point-of-Sale and smart city.

*LOGO link for media: https://www.Send2Press.com/300dpi/20-0315s2p-kioskma-300dpi.jpg

This release was issued through Send2Press®, a unit of Neotrope®. For more information, visit Send2Press Newswire at https://www.Send2Press.com

SOURCE Kiosk Manufacturer Association

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KMA Panelist for US Access Board Meeting on SSTMs in POS & Ticketing

PRNewswire press release by the Kiosk Association on open video conference next week with U.S. Access Board

Public Welcome – U.S. Access Board Panel Discussion on SSTMs 

kiosk association round logoThe U.S. Access Board will host panel discussions on self-service transaction machines (SSTMs), including point-of-sales machines & ticket kiosks, at its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). The Association is participating as a panelist. One panel is representatives from advocacy organizations who will discuss usability issues and accessibility barriers. Another panel will address efforts by research and industry to improve access to SSTMs. The public is welcome to attend this event. Registration is not required.

Here is the agenda.

  • Welcome, Sachin Pavithran, Executive Director 
  • 1:00 – 2:00 Panel Discussion on Usability Issues
    • Mark Hill, Deaf and Hard of Hearing Consumer Advocacy Network
    • Donald D. Overton, Jr., Blinded Veterans Association
    • Clayton Lewis, Coleman Institute for Cognitive Disabilities
    • Dave Pierson, United Spinal Association
  • 2:00 – 2:10 Overview of Existing ADA & Section 508 Standards, Bruce Bailey
  • 2:10 – 3:15 Panel Discussion on SSTM Accessibility

More Events

We are a sponsor for CREATE, hosted by Nations Restaurant News. Scott Deviney, CEO, Chicken Salad Chick is our session. Thanks to Frank Mayer and Associates, Inc. and Panasonic.  The CREATE event has a physical show in Denver October 4-6 at the Sheraton Downtown.  We have a free VIP pass to give away. Contact any of our Gold sponsors: Olea, KioWare, Pyramid Computer, Frank Mayer, Nanonation, KIOSK Information Systems,  KioskGroup,  Vispero, Zebra, AUO, 22Miles, Panasonic Restaurant Solutiions and  LG Electronics Business Solutions. 

Two more events for KMA – the National Restaurant Association Show-To-Go (see preview) and also the NRF Retail Converge event June 21-25

Additional Regulatory Focus  — New content on payment methods and biometric options emerging. TurnKey payment solutions for any Point of Sale (BNPL, txt, QR, Facial). Bonus content is PCI DSS training course 101 (31 pages) for workforce & IT

Notable News

CAKCEK makes note of our lineup of subverticals we cover:

For more information contact Craig Keefner, 720-324-1837 or craig@catareno.com

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ADA Committee Co-Chairmen Announced

kiosk association round logoADA Kiosk News from KMA

From Businesswire August 2021

DENVER–(BUSINESS WIRE)–KMA is pleased to confirm that Peter Jarvis has accepted a request to continue as Co-Chair of the Accessibility Committee. Working closely with Peter as Co-Chair will be Nicky Shaw of Storm Interface.

“Thank you to Randy Amundson of FMA who previously served as Co-Chair. I look forward to serving on the Committee and continuing to advocate for more accessible self-service technology”

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“Thank you to Randy Amundson of FMA who previously served as Co-Chair. I look forward to serving on the Committee and continuing to advocate for more accessible self-service technology,” said Nicky.

Nicky and Peter will be joined by James Kruper of KioWare as the committee’s Vice-Chair. James will serve to provide an essential insight into applicable requirements for accessible UX software applications and appropriate platform configuration.

Working with system designers, kiosk manufacturers, deployers and disability advocate groups the committee will address both opportunities and challenges relating to improved accessibility.

“The KMA Accessibility Committee must remain a credible source of advice and guidance, working independently and free from external interference. Committee members are appointed (and motivated) to act and serve in the best interests of KMA members, clients served by the kiosk industry and the disabled communities reliant upon accessible self-service technology,” said Peter Jarvis.

As Co-Chairs, Nicky and Peter will seek to recruit committee members from within the disabled communities and their representative organizations. They are seeking representation from both hardware and software manufacturers. Invitations will also be extended to legal practitioners working in disability rights. It is considered essential that the kiosk industry be recognized by legislators as an important part of the solution and not the cause of the problem. The KMA Accessibility Committee will propose that consultation with representatives from the kiosk and self-service sectors should be an essential part of any new mandating or legislative process.

Additional ADA and Accessibility Committee members include Olea Kiosks, Pyramid Computer, Vispero, KIOSK Information Systems, KioskGroup, Peerless-AV, Dolphin Computer Access, Mimo Monitors, DynaTouch, and Tech For All Consulting.

In addition to ADA and Accessibility conformance, the Kiosk Manufacturer Association is a Participating Organization with the PCI SSC and involved in CAT or Cardholder Activated Terminals in the unattended or attended self-service environment.

Contacts

Craig Keefner
craig@kma.global
(720) 324-1837

Companion post on APnews

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Federal Acquisition Regulatory (FAR) Incorporates 508

Federal Acquisition Regulation (FAR) Updated to Incorporate Revised 508 Standards

September 13, 2021

US Access Board Logo Circle downloadOn August 11, 2021, the Federal Acquisition Regulatory (FAR) Council issued a final rule updating the federal government’s procurement regulations to officially incorporate the U.S. Access Board’s revised Section 508 Standards. The FAR Council is comprised of the Administrator for Federal Procurement Policy and representatives from the Department of Defense, the General Services Administration, and the National Aeronautics and Space Administration. The FAR Council supplemented provisions in the Federal Acquisition Regulation (FAR) supporting the requirements for Information and Communication Technology (ICT) procured by federal agencies to be accessible. This update to the FAR went into effect September 10, 2021.

This update to the FAR includes several key changes to ensure that federal agencies comply with Section 508 in their acquisitions of ICT. One change requires agencies to specifically identify which ICT accessibility standards are applicable to a procurement. Another change requires federal agencies to document in writing any exceptions or exemptions in their formal acquisiton plans. These include exceptions provided for national security systems, incidental contract items, and features of ICT used in maintenance or monitoring spaces, and exemptions based on undue burden, fundamental alternation, and nonavailability of conforming commercial items.

In addition, federal agencies also must identify the needs of current and future users with disabilities and proactively determine how ICT functionality will be available to these users. They also must specify the development, installation, configuration, and maintenance of ICT in support of users with disabilities.

For more details on the changes with the final rule, visit GSA’s Section 508 comparison table at section508.gov/manage/laws-and-policies/far-update-comparison. The text of the amended FAR provisions was published in the Federal Register as “Federal Acquisition Regulation: Section 508-Based Standards in Information and Communication Technology” at www.federalregister.gov/d/2021-16363. For more information, contact the GSA Regulatory Secretariat Division at 1-202-501-4755 or GSARegSec@gsa.gov.

Training and assistance on the 508 Standards are available. GSA provides Section 508 accessibility training resources at https://section508.gov/training.

The Access Board provides technical assistance on the Section 508 Standards through its toll-free hotline at 1-800-872-2253 or by email at 508@access-board.gov. The Board also provides training on Section 508 Standards upon request and conducts a free webinar series to provide helpful information and best practices in meeting Section 508 Standards. To learn more or to register for a webinar in the Section 508 Best Practices Series, visit www.accessibilityonline.org/cioc-508. Past webinars are archived and available at www.accessibilityonline.org/cioc-508/archives.

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